Facilities Assistant (Part-Time)

JLL; Yeovil; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading real estate services firm in Yeovil is seeking a proactive Facilities Assistant to join their dynamic team on a part-time basis. You will support front desk operations and manage mail logistics in a collaborative environment. Ideal candidates will have excellent communication skills and a passion for service. Experience in a similar role is a plus, but not essential. The position offers a supportive team atmosphere and flexible working hours.

Qualifications

• A positive, can-do attitude.
• Excellent interpersonal and communication skills.
• Passionate about delivering outstanding service.

Responsibilities

• Greet visitors and clients professionally.
• Handle enquiries via phone and email.
• Manage electronic meeting-room booking system.
• Receive and distribute incoming deliveries.

Skills

Team player

Interpersonal skills

Communication skills

Microsoft Office proficiency

Job description

Facilities Assistant (Part-Time) FTC 6 Months

Location: Yeovil, Somerset

Role Overview

We are seeking a proactive and approachable Facilities Assistant to join our busy and dynamic Facilities team on a part-time basis. This is a varied, hands‑on, and administrative role, supporting both front desk operations and mail logistics at our Head Office in Yeovil.

You’ll work alongside two experienced Facilities Assistants as part of a collaborative and friendly team that manages all aspects of facilities operations for our client. From visitor services to logistical support, the Facilities team plays a vital role in ensuring the smooth and professional running of the office environment.

Working Hours

Monday to Friday, #removed# (20 HOURS PER WEEK) (Additional hours may be required to cover holidays and sickness.)

Key Responsibilities

Front Desk Operations

• Greet visitors and clients in a professional, welcoming manner.
• Handle a wide range of general enquiries confidently—in person, by phone, via Microsoft Teams, and email.
• Respond to facility‑related requests and concerns from building occupants.
• Manage the electronic meeting‑room booking system accurately.
• Provide administrative support to the Facilities team.
• Always maintain confidentiality and professionalism.

Mail Logistics

• Efficiently receive, log, and distribute all incoming deliveries to the appropriate departments.
• Collect, prepare, and process outgoing mail and parcels using the franking machine and courier services.
• Sort and manage internal and external correspondence to ensure timely and accurate distribution.
• Monitor and maintain stock levels of stationery and clerical supplies, placing orders as needed to support business operations.

About the Team

You’ll be joining a supportive, friendly, and fast‑paced Facilities team that is central to the day‑to‑day operations of our client’s Head Office. The team is responsible for a wide range of services including front of house, mail logistics, building maintenance, meeting room coordination, and general facilities support.

Working closely with two other Facilities Assistants and reporting to the Facilities Manager, you’ll be part of a team that values collaboration, reliability, and excellent service delivery. We pride ourselves on being a great team to work with!

Skills, Experience & Qualifications

• A team player with a positive, can‑do attitude.
• Excellent interpersonal and communication skills, with the ability to engage confidently at all levels.
• Passionate about delivering outstanding service with a smile.
• Competent in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Comfortable with physical aspects of the role, including walking, standing, and light lifting.
• Experience in a similar facilities or administrative role is desirable but not essential.