Facilities Assistant Part Time

JLL; Accrington; On-site; GBP 10,000 - 40,000; Part time

Job summary

A global real estate firm is seeking a part-time Facilities Assistant to join their team in Yeovil. The role involves managing front desk operations and mail logistics in a supportive environment. Ideal candidates are team players with strong communication skills and proficiency in Microsoft Office. The position requires 20 hours per week, Monday to Friday, with potential additional hours.

Qualifications

• Positive can-do attitude.
• Engage confidently at all levels.
• Passionate about delivering outstanding service.

Responsibilities

• Greet visitors and clients professionally.
• Handle general inquiries confidently.
• Manage the electronic meeting room booking system.

Skills

Interpersonal and communication skills

Team player

Microsoft Office applications (Outlook, Word, Excel)

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Assistant (Part-Time) FTC 6 Months

Location

Yeovil, Somerset

On-site – Somerset, GBR

Role Overview

We are seeking a proactive and approachable Facilities Assistant to join our busy and dynamic Facilities team on a part-time basis. This is a varied, hands‑on, and administrative role, supporting both front desk operations and mail logistics at our Head Office in Yeovil.

You’ll work alongside two experienced Facilities Assistants as part of a collaborative and friendly team that manages all aspects of facilities operations for our client. From visitor services to logistical support, the Facilities team plays a vital role in ensuring the smooth and professional running of the office environment.

Working Hours: Monday to Friday, 09.00-13.00 (20 HOURS PER WEEK)
(Additional hours may be required to cover holidays and sickness.)

Key Responsibilities

Front Desk Operations

• Greet visitors and clients in a professional, welcoming manner.
• Handle a wide range of general enquiries confidently—in person, by phone, via Microsoft Teams, and email.
• Respond to facility‑related requests and concerns from building occupants.
• Manage the electronic meeting room booking system accurately.
• Provide administrative support to the Facilities team.
• Always maintain confidentiality and professionalism.

Mail Logistics

• Efficiently receive, log, and distribute all incoming deliveries to the appropriate departments.
• Collect, prepare, and process outgoing mail and parcels using the franking machine and courier services.
• Sort and manage internal and external correspondence to ensure timely and accurate distribution.
• Monitor and maintain stock levels of stationery and clerical supplies, placing orders as needed to support business operations.

About the Team

You’ll be joining a supportive, friendly, and fast‑paced Facilities team that is central to the day‑to‑day operations of our clients Head Office. The team is responsible for a wide range of services including front of house, mail logistics, building maintenance, meeting room coordination, and general facilities support.

Working closely with two other Facilities Assistants and reporting to the Facilities Manager, you’ll be part of a team that values collaboration, reliability, and excellent service delivery. We pride ourselves on being a great team to work with!

Skills, Experience & Qualifications

• A team player with a positive, can‑do attitude.
• Excellent interpersonal and communication skills, with the ability to engage confidently at all levels.
• Passionate about delivering outstanding service with a smile.
• Competent in Microsoft Office applications, particularly Outlook, Word, and Excel.
• Comfortable with physical aspects of the role, including walking, standing, and light lifting.
• Experience in a similar facilities or administrative role is desirable but not essential.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [e-mail] or call [phone] to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us.

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