Facilities Assistant (Contracted via CBRE)

Sony Interactive Entertainment; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global leader in gaming is seeking a qualified individual for a Facilities Services role in London. Responsibilities include monitoring helpdesk requests, conducting building inspections, and managing office setups. The ideal candidate will have IOSH certification and experience in facilities management, with a strong emphasis on organizational and customer service skills. Flexibility and a proactive attitude are key in this dynamic environment.

Qualifications

• Proven experience in facilities management.
• Ability to work effectively under pressure and meet deadlines.
• A proactive approach and ability to work on own initiative.

Responsibilities

• Monitor helpdesk and facilities mailbox.
• Conduct daily building and meeting room checks.
• Manage office moves and ad-hoc projects.

Skills

IOSH qualified

Experience working within a Facilities environment

Excellent organisational skills

Good customer service skills

Flexibility and adaptability

Good IT skills including Microsoft Office

Ability to communicate effectively

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly‑owned subsidiary of Sony Group Corporation.

This Role is contracted via CBRE - Working on-site here at the SIE (PlayStation) London office

CBRE is the global leader in real‑estate services and leverages the industry's most powerful knowledge base to meet the commercial real‑estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real‑estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. To assist with the daily running of Facilities Services in London, ensuring the buildings are always kept to a high standard and fully compliant with relevant Health & Safety and Environmental guidelines.

\3>What you'll be doing

• Monitoring of helpdesk and facilities mailbox as well as daily administration tasks
• Carry out building & meeting room checks daily, ensuring any issues are dealt with in a prompt and efficient manner
• Ensure an accurate record is kept of all New Starters and Leavers
• Carry out Staff inductions
• The ordering and upkeep of the stationery that is used by all the buildings
• First point of call for all printer enquires and ordering the consumables
• Assisting the Facilities Managers with office moves and other general ad‑hoc projects
• Ordering new furniture as and when required
• Ensure attending contractors onsite have authority to work and have provided the correct health and safety documentation to commence work
• Liaise with service providers and contractors to ensure regular activities are undertaken e.g., recycling, courier services, pest control etc.
• General health and safety duties including risk assessments and contractor monitoring
• Proactively work towards promoting a sense of pride in the Facilities department
• Assist with the local management of Environmental matters to ensure targets are met
• Prepare for Health & Safety and Environmental audits
• Record all waste and energy data in Fabric
• Organise Fire safety and First Aid training with SIEE staff in line with legislation
• Ensure signage on site appropriate and current
• Carry out DSE desk assessments as required

What we're looking for

• IOSH qualified
• Experience working within a Facilities environment
• Previous knowledge of Environmental services
• Flexibility and adaptability
• Excellent organisational skills
• Good customer service skills
• Tact and diplomacy
• Ability to communicate effectively with all levels of staff, both verbally and written
• Good IT skills including Microsoft Office (especially Excel & Power Point)
• Ability to review and prioritise work
• A team player but able to work using own initiative with a proactive approach
• Able to work effectively under pressure and meet deadlines
• A desire and ability to develop and learn new skills and enhance current skills to grow professionally
• Presentable

3>Equal Opportunity Statement

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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