Facilities Assistant

CBRE; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A global real estate services firm is seeking a Facilities Assistant in London. You will assist with mailroom operations, organize meeting room setups, and ensure high-quality service delivery in a fast-paced client-facing environment. Ideal candidates will have a High School Diploma, up to 2 years of relevant experience, and strong communication and organizational skills.

Qualifications

• Up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Ability to manage multiple priorities effectively.

Responsibilities

• Assist with mailroom operations and meeting room setups.
• Deliver packages and supplies to assigned locations.
• Conduct room checks and troubleshoot AV issues.

Skills

Communication skills

Organizational skills

Problem-solving skills

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Facilities Assistant

Location: London - England - United Kingdom

About the role

As a CBRE Facilities Assistant you will be responsible for assisting with mailroom operations, meeting room set ups and any general porterage duties. This job is part of the Facilities Management operations who are responsible for providing support to a client, business function or individual contributor.

Key Responsibilities

• Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Answer common inquiries or complaints from clients, co workers, and/or supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Conduct room checks to ensure readiness; troubleshoot and resolve AV or technical issues.
• Oversee the inventory and post-event storage of supplies including tables, chairs, and AV equipment.
• Identify, evaluate, and solve typical and atypical problems within area of responsibility with minimal supervision.
• Ensure high-quality service delivery in accordance with standardized procedures and practices.

You’ll Need

• High School Diploma or GED with up to 2 years of job‑related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational, problem‑solving, and communication skills.
• Ability to work independently and as part of a team in a fast‑paced, client‑facing environment.
• Ability to manage multiple priorities and inventories effectively.

CBRE GWS - CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client‑centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry’s most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affidavite Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)