Facilities Administrator/Receptionist

Laurie McClave artist; Coalville; On-site; GBP 22,000 - 24,000; Full time

Job summary

A leading facilities provider in Coalville is seeking a Facilities Administrator to provide reception and administrative support. The ideal candidate will have excellent customer service and organizational skills, alongside proficiency in Microsoft Office 365. This role offers competitive compensation and 39 days of annual leave, along with other benefits.

Benefits

Competitive salary

Contributory pension scheme

Health cash plan

39 days annual leave

Flexible working

Training and development opportunities

Qualifications

• Previous experience delivering administration and reception services.
• Excellent customer service skills.
• Good organizational skills with the ability to work independently.
• High level of IT competency.

Responsibilities

• Provide front-house greeting service for visitors, customers, and contractors.
• Check and action the Facilities team email inbox.
• Provide administration support to the Facilities team.

Skills

Customer service

Organizational skills

Excellent communication

IT competency

Tools

Microsoft Office 365

Job description

Location

Memorial House, Coalville, Leicestershire

Hours

35 hours per week, Monday to Friday, 8am–5pm

Salary

£22,308 – £23,604 per annum (RFJ 3)

The role

The Facilities team are looking for a Facilities Administrator to join their team who will be based at the head office in Coalville. This person will be responsible for helping to provide a reception service and administration support to the Facilities team. Duties will include providing front‑of‑house greeting service for all visitors, customers and contractors attending the head office, checking the Facilities team email inbox and action/escalate items as required.

The ideal candidate

Customer service is key in this role, and we'd love to hear from you if you:

• Have previous experience delivering administration and reception services
• Have excellent customer service skills
• Have good organisational skills with the ability to work independently

Do you have a passion for providing good customer services and can demonstrate excellent communications skills with the confidence to deal with a range of stakeholders?

Do you have a high level of IT competency, with a solid understanding of Microsoft technologies such as Office 365?

If so, we would love to hear from you.

About Us

emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.

Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.

Our values

Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

Company Benefits

• Competitive salary
• Contributory pension scheme
• Health cash plan – BHSF
• 39 days' annual leave (including statutory days), increasing to 44 days with length of service (pro‑rata for part time)
• Flexible working
• A wide range of training and development opportunities (we are an Investors in People accredited organisation)

Qualifications

Excellent IT skills and competent in using a range of Microsoft applications.

For further information about the role, please see attached Job Description and Person Specification.

How To Apply

Please apply online with an up-to-date CV, detailing how you meet the requirements of the person specification.

Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.

We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.