Facilities Administrator

Royal College of Music; Walsall; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution in the UK is seeking an experienced Facilities Administrator to provide critical administrative support. The successful candidate will manage a busy Outlook inbox, create job records, and liaise with clients to ensure high levels of service. Strong administrative experience and excellent communication skills are essential for this role, which offers exposure to diverse responsibilities within a dynamic team.

Qualifications

• Strong administrative experience in a similar busy role.
• Excellent written and verbal communication skills.
• Ability to multi-task, manage pressure, and meet deadlines.

Responsibilities

• Managing a busy Outlook inbox and filtering enquiries.
• Creating and updating job records via client portals.
• Raising and tracking purchase orders.

Skills

Administrative experience

Written and verbal communication

Multi-tasking

Tools

Microsoft Office

Job Logic software

Job description

RCM Ltd is working in partnership with a busy contractor currently seeking an experienced Facilities Administrator to join their growing team. The business operates across the UK and Europe, providing facilities support across a wide range of sectors.

Due to continued expansion, they are looking for a reliable and proactive Facilities Administrator to provide administrative support to the Service Manager and engineering team.

Responsibilities

• Managing a busy Outlook inbox: filtering, raising jobs, recording updates, and responding to enquiries
• Creating and updating job records via client portals
• Raising and tracking purchase orders, processing purchase order invoices
• Communicating job status, scheduling, access, materials, and health & safety information with clients and subcontractors
• Liaising with clients across the UK and Europe to ensure high levels of customer service
• Creating and distributing RAMs and Permits to Work
• Booking works with centre management and arranging relevant permits
• Planning and scheduling the working week for engineers
• Creating monthly data reports and maintaining accurate job trackers
• Inputting data and maintaining compliance across all documentation
• Preparing and tracking facilities budgets
• General administrative duties as required
• Providing holiday cover for the Service Manager and administrative staff
• Participating in an out-of-hours emergency call-out rota (email/phone, mobile provided)

Requirements

• Strong administrative experience in a similar busy role
• Excellent written and verbal communication skills across all levels
• Ability to multi-task, manage pressure, and meet deadlines
• Experience with Microsoft Office packages
• Facilities management experience
• Experience using Job Logic software

Preferred Skills

• Excellent communication and interpersonal skills
• Strong planning and organisational abilities
• High standards of customer service
• Ability to analyse and solve problems
• Strong teamwork and transitional skills

Additional Information

• This role includes on-call duties shared flexibly with the Service Manager
• Must be flexible, professional, and able to adapt to a fast-paced working environment

If you are interested in the Facilities Administrator position, please apply and one of our team will be in touch.

Please note: due to high volumes of applications, only those shortlisted will be contacted.

RCM Ltd is an equal opportunities employer.