F&F retail fashion manager

Tesco PLC; Dover; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Colleague Clubcard discounts

Life cover & pension

Wellbeing resources

Holiday entitlement 20 days + 1 rising

Uniform provided

Job summary

Tesco PLC's F&F clothing department in-store is seeking a fashion manager with experience in visual merchandising, customer service and team leadership. You will drive the F&F clothing business, launch trade events, manage daily operations and lead a team to deliver great store standards.

You will coach colleagues, optimise product placement, analyse sales data and maintain brand standards across displays, ensuring a welcoming and high-performing environment for customers and colleagues alike.

Qualifications

• Clothing experience essential.
• Strong leadership and coaching skills.
• Knowledge of visual merchandising standards.
• Excellent communication and customer service skills.

Responsibilities

• Recruit and train staff to deliver excellent customer service and leadership.
• Coach the team to promote the brand and ensure right product range and service.
• Lead trade activity to grow sales and maximize profit.
• Ensure safety and legal compliance in-store operations.
• Oversee stock flow from backroom to shopfloor and maintain displays.

Skills

Clothing experience

Visual merchandising

Customer service

Team leadership

Communication

Job description

As F&F retail fashion manager, you will ideally have fashion experience including visual merchandising, customer service and team management skills. You will have an eye for detail ensuring your department is upholding to the highest operational standards for our customers. You will be familiar with the fast-paced environment of clothing retail and can deliver results under pressure. As F&F retail fashion manager, you will take a lead role in driving the F&F clothing business forward in your store and be responsible for launching trade events, weekly sales, as well as a team of dedicated colleagues and managing day to day operations., to read more about the benefits we have available for our colleagues You will be responsible for

• Recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills
• Coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back
• Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit
• The safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work
• Manage colleague schedules on F&F clothing department ensuring the right people are in the right place accordance to our F&F operating model and trade plan, within agreed hours
• Oversee the end-to-end F&F clothing operation, managing the stock from backdoor to shopfloor
• Managing and motivating the team deliver on key metrics to support the operation including RFID routines, availability, delivery schedules and stock routines
• Making sure F&F clothing department is always clean, tidy and well-presented and merchandised to the F&F clothing principles and standards
• You will be an F&F brand ambassador - executing commercial strategies and maintaining store displays that consistently align with brand identity
• Being the F&F brand and clothing expert and championing F&F in store, delivering the practical actions to make improvements where necessary by conducting a daily floor walk outlining the tasks to be completed for the day by the team
• Analysing product performance and sales data to refine visual merchandising strategies and optimise promotional initiatives ensuring profitability is maximised and sales targets are regularly reached, if not overachieved
• Complete market research, analysing trends, competitor activity, and consumer behaviour (including social media and F&F online)
• Have a commercial mind-set, knowing your customers and local community, to advertise and regularly change lead ins to entice customers onto the F&F department and adapt product placement to respond effectively to changing market conditions
• Curate visual impactful merchandising displays and a welcoming store atmosphere in line with the visual merchandising guidelines set out in your VM guide adapting your store layouts to reflect local customer profile
• Building strong relationships with your team (including colleagues who work on F&F clothing overnight), the wider store team and your home and clothing area manager, including providing feedback and sharing future opportunities
• You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results
• You are natural and welcoming with customers, putting them at the heart of whatever you. You take the time to listen and understand others, building strong relationships with your colleagues and customers
• You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues
• You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you
• You are aware of what our competitors are doing, with a well-developed commercial mindset and you are always looking for ways to build and deliver new initiatives to help improve our store for customers
• You have attention to detail and a creative flair, drawing on experience to deliver impeccable visual merchandising standards, inspiring and coaching your team to develop their skills in these areas
• You are highly organised and have great time management skills, with the ability to prioritise workload and delegate tasks accordingly
• Critical skills:
• Clothing experience essential
• Impeccable visual merchandising standards
• Attention to detail and a creative flair
• Well-developed commercial mindset
• Effective leadership with the ability to motivate others
• Results driven and sales oriented
• Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
• Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click . Please note Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small