F&F Online Merchandising Manager

Tesco; Digswell; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Tesco is seeking an F&F Online Merchandising Manager to drive online sales, profit and customer performance through data-led trading and stock management.

You'll work with Buying, Merchandising, Marketing, Trade, Supply Chain and Online teams to execute trading plans and optimise product and category performance, delivering exceptional customer experiences.

Qualifications

• Proven ecommerce/online merchandising experience.
• Strong stock management and trading skills.
• Ability to analyse customer demand and market trends.
• Excellent Excel and reporting capabilities.
• Experience collaborating with senior stakeholders.
• Customer-centric mindset.

Responsibilities

• Drive online sales and profit through stock management and trading actions.
• Identify online trading opportunities via customer, product and market analysis.
• Recommend range, stock investment and promotions to optimise outcomes.
• Collaborate with Buying, Merchandising, Marketing, Trade and Online teams on trading plans.
• Lead cross-functional plans to maximise sales through stock, trading and marketing activity.
• Partner with Supply Chain and Distribution to align online range with stock planning and fulfillment.
• Support forecasting, budgeting and seasonal planning with performance data.
• Monitor sales, stock availability and profitability; take corrective actions.
• Lead onsite merchandising and trading priorities to boost product visibility and demand.
• Build strong relationships across departments as a key online commercial contact.

Skills

Advanced Excel

Data analysis

Stakeholder mgmt

Cross-functional

Decision making

Job description

As the F&F Online Merchandising Manager, you'll drive online sales, profit and customer performance through data-led trading, stock management and commercial decision-making. Working at the heart of ecommerce, you'll identify growth opportunities, optimise product and category performance, and deliver exceptional customer experiences.

You'll collaborate closely with Buying, Merchandising, Marketing, Trade, Supply Chain and Online teams to execute trading plans, maximise key customer moments and deliver against strategic business goals.

• Driving online sales and profit performance through effective stock management, trading actions and commercial decision-making.
• Identifying and maximise online trading opportunities through analysis of customer demand, stock position, product performance and market trends.
• Managing product and category performance, making recommendations on range, stock investment, markdown and promotional activity to optimise commercial outcomes.
• Working closely with Merchandising, Buying, Marketing, Trade and Online teams to deliver trading plans, seasonal events and key customer moments.
• Identifying key product opportunities and lead cross-functional plans to maximise sales through coordinated stock, trading and marketing activity.
• Partnering with Supply Chain and Distribution teams to ensure online range requirements are reflected in stock planning, fulfilment and allocation decisions.
• Supporting forecasting, budgeting and seasonal planning through accurate analysis of historical performance, customer demand and future growth opportunities.
• Monitoring sales, stock availability and profitability metrics, taking proactive action to improve performance and customer experience.
• Leading onsite merchandising and trading priorities to ensure product visibility supports commercial objectives and customer demand.
• Building strong relationships across Buying, Merchandising, Marketing, Trade and Online teams, acting as a key online commercial contact and trusted advisor.
• Maintaining a strategic, long-term view of online range and trading performance, balancing immediate trading priorities with future growth opportunities.

• Strong commercial awareness and a customer-centric mindset.
• Proven experience in ecommerce, online merchandising, trading or a retail commercial role.
• Demonstrated success in driving sales growth, profit performance and commercial outcomes.
• Strong experience managing stock, availability and trading performance within a fast-paced retail environment.
• Experience analysing customer, product and market performance data to identify opportunities and inform decisions.
• Experience managing category performance, promotional activity and markdown strategies.
• Proven track record of working cross-functionally with Buying, Merchandising, Marketing, Supply Chain and Digital teams.
• Experience supporting forecasting, budgeting and seasonal planning processes.
• Comfortable presenting performance insights and recommendations to senior stakeholders.
• Highly analytical, with the ability to translate complex data into actionable insights and plans.
• Excellent stakeholder management and influencing skills.
• Advanced Excel and reporting capabilities.
• Strong numerical and problem-solving skills.
• Ability to prioritise effectively and make decisions in a fast-paced trading environment.
• Strong attention to detail, with a focus on accuracy and execution.
• Excellent communication and presentation skills.
• Proactive and solutions-focused, with a continuous improvement mindset.
• Ability to balance immediate trading priorities with long-term strategic objectives.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.