F&B Waiter

Crafted at Powdermills - F&B; Rother; On-site; GBP 10,000 - 40,000; Full time

Job summary

An innovative hospitality brand in Rother, UK, seeks a Waiter to ensure smooth and confident service at Crafted at Powdermills. This role involves engaging warmly with guests, taking orders, and supporting the team in delivering exceptional hospitality. Ideal candidates will have a natural sense of pace, attention to detail, and the availability to work evenings and weekends. If you're passionate about creating a positive atmosphere and enjoy working in a collaborative environment, we invite you to apply.

Qualifications

• Confidence to learn on the job and ask questions.
• Availability for evenings, weekends and peak shifts.

Responsibilities

• Deliver smooth, confident service across the pub and restaurant.
• Engage with guests with warmth and ease, matching the mood of the space.
• Take orders, run food and drinks, and support the guest journey.

Skills

Natural sense of pace

Warmth and good humour

Attention to detail

Collaborative approach

Job description

Job Description – Waiter

Company: Crafted

Reporting to: Restaurant Manager

Salary: £12.21 p/h plus Service Charge

Location: Crafted at Powdermills

Type:

We’re not hiring people to fill a seat or add to our headcount. We’re hiring people to craft our culture, ethos and success. This is a big deal for us, and we know it’s a big deal for you: a new role defines how you spend your days, who you spend them with, and what your future looks like.

Together, we’ll shape each other’s entire trajectory. That deserves thoughtfulness, empathy and respect. It’s why this job description is deliberately detailed. We want you to know exactly what you’re stepping into. The challenges, the opportunities, the quirks of the role, and the kind of impact you’ll have.

Us

Crafted is a series of life-friendly hotels and spaces where guests can be themselves and fill up on the good stuff: nature, food, wellbeing, craft, people and play. We hope to open several hotels in the coming years, with our first coming in summer 2025: Crafted at Powdermills, East Sussex.

More specifics will follow as planning and pieces fall into place. So, for now, here’s the sentiment behind Crafted…

It’s easy to get overwhelmed by life. To switch to autopilot and go through the motions. We’re busy but not on the things we love doing, we spend more time on our phone, and we misplace our bounce and spark.

In short, Dr Evil’s stolen our mojo.

We all need a tune up now and again. To escape to somewhere that makes us feel totally at ease. Not so we can step away from life, but so we can come back to it. This is where Crafted comes in.

Our aim is to create a network of connected destinations that people come back to again and again because it’s where they feel good about life. Somewhere to work on life, come together, and connect locally.

You

Crafted’s culture will be inclusive and agile but with ambitious goals and a start-up mentality. We need to execute brilliantly from day one and every team member will contribute wherever they are able.

We want service that feels easy, natural and confident and that starts with our waiters. Whether it’s a pub lunch, a long dinner, or a quick breakfast reset, this role is all about making people feel at home while keeping things moving. It’s ideal for someone who enjoys pace, takes pride in doing things properly, and genuinely likes looking after people.

Primary Responsibilities

• Deliver smooth, confident service across the pub and restaurant
• Take orders, run food and drinks, and support the guest journey from start to finish
• Support the team by stepping in wherever needed — running, clearing, resetting
• Engage with guests with warmth and ease, matching the mood of the space
• Communicate clearly with chefs, runners and managers to keep things flowing

We’re looking for someone with

• A natural sense of pace, warmth and good humour
• Confidence to learn on the job and ask questions
• Attention to detail and pride in delivering great service
• Availability for evenings, weekends and peak shifts
• A collaborative approach — happy to muck in and help out across the team

Together

We hire people with personality who have a desire to continuously learn. Each person should bring themselves to work to shape our culture and keep us real, interesting, and original.

To create a comfortable environment for all, guest and staff, we prioritise teamwork over titles: no one’s too important to lend a hand, or new to have a good opinion. We need low egos but high expectations: people who are humble enough to jump in, and serious about making an impact.

Three values we’ll expect you to live by

1. Enjoy it: it’s still work, but if you’re having fun then so are our guests. It’s ok if you’re humming behind the bar or moving with the music.
2. Own it: whoever you are, and whatever your role, someone’s enjoyment is in your hands. Always keep an eye out.
3. Improve it: ask for feedback (and don’t be scared of what follows), and be curious. We’ll give you plenty of chances to learn and develop.

Note: positive Environmental, Social and Governance (ESG) principles are integrated across these three values.