F&B Supervisor - Boutique & Café

HSH Group / The Peninsula Hong Kong; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hospitality group in London is seeking an F&B Supervisor to oversee the Peninsula Boutique & Café. The role involves supervising team activities, ensuring HACCP compliance, and providing high service levels in a fast-paced environment. Candidates should have a strong background in luxury food retail and coffee-based products. This is a chance to join a prestigious team with competitive remuneration and benefits.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Proven track record of a similar position within a Luxury Food Retail environment.
• 2+ years in a high volume coffee environment; experience in overseeing and training teams preferred.
• Relevant training from a coffee-based business.

Responsibilities

• Innovate the hot beverage and retail offering to ensure a market-leading series of products.
• Ensure colleagues follow HACCP standards and maintain equipment.
• Provide an in-depth induction program for team members.
• Establish positive guest and colleague interactions.

Skills

Team supervision

Customer service

HACCP standards

Coffee-based drinks knowledge

Job description

The Peninsula London is delighted to announce that we are seeking a F&B Supervisor to work within our Peninsula Boutique & Café, responsible for supervising the team in relation to all activities, which include preparation tasks, training and stock management as per our standards. This role reports to the Assistant Boutique & Cafe Manager. The Peninsula Boutique & Café is a signature offering from the company, for fast paced food on the go without compromising on luxury and quality. This experienced position will have the knowledge and passion for coffee-based drinks, will be instrumental in the service delivery required. Offering high levels of service whilst overseeing a team, this role will ensure that their contribution translates into a special experience.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Constantly innovate the hot beverage and retail offering to ensure a market leading series of products.
• Ensure all colleagues actively follow the HACCP standards and maintain the condition of all equipment and facilities of The Peninsula Boutique & Cafe.
• Ensuring that the team receives an in-depth induction program in line with defined guidelines and maintains a high level of understanding and awareness of the Peninsula Principles.
• Establish and maintain positive guest and colleague interactions with productive working relationships.

General requirements

• Proven track record of a similar position within a Luxury Food Retail environment.
• 2 year or more working within a high volume and fast-paced coffee environment are essential. Experience in overseeing and training a team preferred.
• Relevant training by a coffee-based business.
• Focused, friendly and positive with a flexible approach. Ability to work under pressure.

We look forward to welcoming you to the Peninsula family and receiving your resume.

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