F&B Supervisor

Redworth Hall Hotel; Newton Aycliffe; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Real-time earnings via Wagestream

Discounted hotel stays

Half-price food & drinks

Spa and retail discounts

Pension and awards programs

Employee assistance program

Job summary

Cairn Group is seeking a proactive F&B Supervisor to lead service across our hotel outlets and drive exceptional guest experiences. You will collaborate with the F&B Leadership team to uphold high standards, coach staff, and ensure smooth operation during service periods.

Join a dynamic hospitality family committed to growth, teamwork, and delivering memorable moments for every guest. This role emphasizes leadership, quality, and compliance within a fast-paced setting.

Qualifications

• Hospitality mindset with a guest-first approach.
• Strong service and guest-relations skills.
• Ability to stay composed during peak times.
• Professional grooming and presentation.
• Proactive, organized, flexible in a busy setting.
• Experience leading teams in food & beverage.
• Inspires, motivates and drives performance.

Responsibilities

• Lead service across outlets in collaboration with F&B Leadership.
• Ensure high-quality service and standards for guests.
• Drive compliance with company policies and procedures.
• Motivate and develop front-line teams to deliver memorable experiences.

Skills

Hospitality

Service excellence

Calm under pressure

Professional appearance

Proactive & organized

Team leadership

Leadership by example

Job description

Join the Adventure with Cairn Group – Where Work and Fun Combine!

Are you ready to leap into an exciting career with a twist? At Cairn Group, we mix fun, rewards, and endless opportunities into the perfect cocktail of a job! Here's a sneak peek into the exciting adventures that await.

About The Role

Great food and beverage memories spring from a delicious blend of sights, sounds, scents, and, most importantly, sensational service! As our F&B Supervisor, you’ll be the secret ingredient in the recipe for success, collaborating with the F&B Leadership team to orchestrate a symphony of flavors and experiences across all our food and beverage outlets. You’ll ensure that quality service and high standards are the name of the game, all while crafting unforgettable moments for our guests that keep them coming back for more!

You’ll also team up with management to ensure all compliance criteria are not just met but exceeded, like a cherry on top of an already fabulous sundae! Get ready to lead with flair, create magic, and be the hero behind every memorable meal!

About You

• Hospitality Hero: With a bubbly personality, you’re ready to rock the hospitality world in our dynamic environment.
• Service Superstar: Your unique creativity and ‘can-do' attitude makes every guest feel like royalty.
• Cool Under Pressure: Even during the rush, you stay as cool as a cucumber.
• Polished Professional: Clean, sharp, and ready to impress with your professional appearance.
• Proactive & Organized: You handle routine and surprise tasks with ease, staying flexible and efficient.
• Team Player Extraordinaire: Whether flying solo or collaborating with the crew, you bring your A-game.
• Leads like a pro: Inspires like a legend and turns challenges into wins!

About Us

At Cairn Group, we’re not just a business – we’re a family. Our diverse portfolio of hotels, bars, and restaurants across the UK is just the beginning. With family values at our heart and a passion for growth, we’re on an exhilarating journey. Join us, and let's make magic happen together!

Unleash Your Benefits

• Standing Ovation: Service charge tips and gratuities bring an enchanting touch to your benefits.
• Get Paid in Real-Time with Wagestream: No more waiting for payday! Track your earnings live, cash out when you need, and learn smart money tips to manage your money like a pro.
• Discounted Stays: Fancy a staycation or a getaway? Enjoy sweet discounts at our UK hotels and branded spots! You can even bring your friends and family!
• Feast for Less – 50% Off: Dive into deliciousness with half-price food and beverages at all our hotels and venues.
• Spa Discounts: Treat yourself to some TLC with our exclusive spa deals. You deserve it!
• Retail, Cinema & Fun Discounts: Save on shopping sprees, movie nights, and leisure activities galore.
• Grow with Us: Scale new heights with our ‘Grow with us’ initiative! From apprenticeships to advanced development programs, your growth is our goal.
• Superstar Awards: Shine bright and get recognized every month!
• Recommend a Friend: Get rewarded for bringing your friends along for the ride. The more, the merrier!
• 24/7 Support: Access our confidential ‘Employee Assistance Programme’ anytime, anywhere including support for your family – because we’ve got your back.
• Pension Scheme: Secure your future with our pension plan.
• Year-Round Incentives: Join the fun with various incentive programs throughout the year. Surprises await!
• Bereavement Leave – Time of when its most needed with a peace of mind.