F&B Supervisor

Peoplebank; Chester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Staff room rate discounts

50% dining discount

Fully funded Apprenticeship programme

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Flexible shift patterns

5-Star Service rewards programme

Wagestream access

Employee Assistance Programme

Job summary

The Forge Restaurant in Chester is seeking a dynamic F&B Supervisor to join our team. Working alongside the Restaurant Manager, you will lead a front-of-house team and ensure smooth service, guest satisfaction, and memorable experiences for diners.

You will motivate staff, manage shifts, and uphold our commitment to relaxed, high-standard hospitality. Eligibility to work in the UK is required; we offer flexible shift patterns and extensive staff perks.

Qualifications

• Supervisory experience in a busy hospitality setting.
• Strong communication and guest service skills.
• Ability to lead a team and ensure smooth service.

Responsibilities

• Lead restaurant service to ensure high standards.
• Support Restaurant Manager and assist training.
• Coordinate shifts and manage front-of-house operations.

Skills

Supervisory skills

Excellent communication

Customer service

Job description

Situated in the heart of this historic Roman town, The Forge Restaurant is one of Chester’s best restaurants with delicious food and unrivalled service. With a passion for wild, sustainable British ingredients and a love of simple cooking over fire and charcoal The Forge has its kitchen front and centre in the middle of this lovely, and elegant space.

We bring a traditional approach to contemporary British cooking. Marrying the refinement of century old techniques with the very best local ingredients, The Forge brings to life the flavours, textures and aromas of the lands that surround us and always with the customer at the heart.

The Role:

We're looking for a dynamic and enthusiastic individual to join our team as an F&B Supervisor! If you have a passion for delivering exceptional service and creating memorable experiences for guests, then this is the perfect role for you. Working alongside our Restaurant Manager, you'll play a key role in ensuring the smooth operation of our dining facilities and leading our team to success. You'll have the opportunity to showcase your skills in hospitality and customer service, while also contributing to the overall success of our restaurant.

The Ideal Candidate:

Are you a hard working F&B Supervisor ready to take on a new challenge? Look no further! Our vibrant bar and restaurant are the heart of our guests' experience, and we need someone who is ready to jump in, lead by example, and make a real impact. If you have strong supervisory skills, excellent communication abilities, and a passion for delivering top-notch service, we want to hear from you. Join our team and be at the forefront of creating unforgettable experiences for our guests. Get ready to shine in this exciting role!

All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

• Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
• 50% off your bill when you dine in one of our Restaurants or Bars.
• Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
• Referral schemes for referring your friends or family to join our team.
• Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
• Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
• Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
• Employee Assistance Programme - free, confidential advice available 24/7 to you.
• An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.