F&B Host

Grosvenor Casinos; Manchester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free secure on site parking

Free chips to enjoy while you work

Employee of the Month recognition

Excellent transport links for commute

Staff poker competitions

Job summary

Grosvenor Casinos in Manchester is seeking a Food & Beverage Host to welcome guests with warmth and energy, creating a vibrant atmosphere on the casino floor. You’ll deliver high-quality service, manage beverage and food tasks, and help ensure every guest feels valued from arrival through departure.

This 18+ role operates in a 24/7 casino environment requiring flexibility for night shifts and weekends. Experience in food and beverage is a bonus, but passion for people and reliability are what we

Qualifications

• Experience in customer service or hospitality.
• Enthusiasm, reliability and ability to make guests feel special.

Responsibilities

• Prepare drinks and oversee food service tasks.
• Maintain a clean and inviting environment for guests.

Skills

Customer service

Hospitality experience

Job description

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen.

Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

About Manchester Bury New Road Casino

BNR is home to one of the UK’s largest cardrooms, hosting major poker events in a fun, fast paced and electric atmosphere.

We keep players and team members engaged through energy, teamwork and adaptability.

With a friendly, inclusive culture at our core, it’s a place where everyone feels welcome and part of the action.

Site-Specific Benefits

• Free secure on site parking, giving you peace of mind every shift.
• Free chips to enjoy while you work in a lively, fast paced environment.
• Employee of the Month recognition, celebrating standout contributions and team spirit.
• Excellent transport links for smooth, reliable commuting.
• Staff poker competitions, bringing the team together for fun, connection and friendly rivalry.

As a Food & Beverage Host, you’ll be at the heart of our hospitality experience - welcoming guests with warmth, energy, and a genuine smile. You’ll play a key role in creating a vibrant and enjoyable atmosphere, ensuring every customer feels valued from the moment they arrive.

From preparing drinks and overseeing food service tasks to maintaining a clean and inviting environment, you’ll be hands‑on in delivering outstanding service.

Skills & Experience Needed

• If you’re ready for a new challenge in a fast‑paced, fun, and supportive environment - where your personality and passion for people matter most - we’d love to hear from you.
• Experience in food and beverage is a bonus, but not essential. What really counts is your enthusiasm, reliability, and ability to make every guest feel special.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Why Join Us?

As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

We’re for Everyone

If you’re looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

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