F&B Host

Grosvenor Casinos; England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Parking

Food discount on shift

Team experiences

Employee recognition program

Career development plans

Job summary

Grosvenor Casinos Bournemouth is seeking a friendly Food & Beverage Host to welcome guests and contribute to a vibrant hospitality experience. You will assist with drinks, oversee food service tasks, and help maintain a clean, inviting environment to ensure outstanding service.

Applicants must be 18+ and have the right to work in the UK. The role operates in a 24/7 casino environment with night shifts and weekends, offering opportunities to grow within Grosvenor Casinos and The Rank Group.

Qualifications

• Must have a genuine passion for delivering excellent guest experiences.
• Reliability and flexibility to work in a fast-paced casino environment.
• Ability to make every guest feel special and welcome.

Responsibilities

• Greet guests warmly and contribute to a vibrant hospitality experience.
• Assist with drinks preparation and oversee food service tasks.
• Maintain a clean, inviting environment and deliver outstanding service to guests.

Skills

Enthusiasm for people

Reliability

Guest service mindset

Job description

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And above all, they come for the that exhilarating feeling where anything can happen.

Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

About Bournemouth Casino

Grosvenor Casino Bournemouth is a lively, upbeat destination in the heart of the town, blending exciting gaming with great hospitality. Backed by a warm, welcoming team, it’s a fast paced, rewarding place where you can build new skills, grow your confidence and thrive in a supportive, people focused environment every day.

Site-Specific Benefits

• Easy commuting, with subsidised daytime parking, free street parking after 6pm and excellent public transport links.
• 50% off food on shift, giving you great value every day you’re at work.
• Fun team experiences, including team nights out and friendly poker tournaments.
• Recognition that really motivates, with an Employee of the Month programme celebrating outstanding contributions.
• Clear development plans for all departments, supporting growth, ambition and long term careers.

As a Food & Beverage Host, you’ll be at the heart of our hospitality experience - welcoming guests with warmth, energy, and a genuine smile. You’ll play a key role in creating a vibrant and enjoyable atmosphere, ensuring every customer feels valued from the moment they arrive.

From preparing drinks and overseeing food service tasks to maintaining a clean and inviting environment, you’ll be hands‑on in delivering outstanding service.

Skills & Experience Needed

• If you’re ready for a new challenge in a fast paced, fun, and supportive environment - where your personality and passion for people matter most - we’d love to hear from you.
• Experience in food and beverage is a bonus, but not essential. What really counts is your enthusiasm, reliability, and ability to make every guest feel special.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Why Join Us?

As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

We’re for Everyone

If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

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