F&B Events Manager

Heckfield Place; Heckfield; On-site; GBP 35,000 - 48,000; Full time

Job summary

A luxury estate in the UK is looking for an experienced F&B Events Manager to oversee the execution of high-quality events. The role requires strong customer service and communication skills, as well as hands-on experience in Food & Beverage operations. You will lead shifts, engage in room setups, and ensure exceptional service during events. The ideal candidate thrives in a fast-paced environment and is eager to be part of a collaborative team.

Benefits

Tronc (allocation of £7,800+ per annum)

Increased holiday allowance

Vitality healthcare cover

Employee assistance programme

Life assurance scheme (covering up to 2x salary)

50% F&B discount in restaurants

Company sick pay

Enhanced maternity/paternity pay

Recruit a Friend bonus (£1000)

Monthly employee recognition scheme

Annual employee parties

Free staff meals

Daily team briefings and food tastings

50% discount on Wildsmith Skin products

Heckfield Plus online discounts

New baby gift

Christmas gift

Qualifications

• Proven experience in events management with a hands-on approach.
• Strong knowledge of Food & Beverage operations and procedures.

Responsibilities

• Work closely with Events Managers to ensure seamless event execution.
• Lead shifts and participate in the setup and service of events.
• Serve as the point of contact for clients during events.

Skills

Customer service skills

Communication skills

Event management experience

Physical stamina

Job description

From the Georgian grandeur of the House — its elegant interiors reimagined with an unmistakably contemporary feel — to the rolling beauty of our secluded and idyllic estate, Heckfield Place is bound by the seasons, a place in which to reconnect and rediscover.

The ideal F&B Events Manger will have proven experience in events with a hands‑on approach, a strong knowledge of Food & Beverage operations and event procedures. They should possess excellent customer service and communication skills, have the physical stamina for heavy lifting and room setups, all while managing multiple tasks under pressure.

• Work closely with the Events Managers to understand all relevant details and guest expectations for each event, ensuring a seamless handover of information.
• Lead shifts and actively participate in the setup and Food & Beverage service of events, ensuring that all aspects run smoothly.
• Serve as the point of contact for clients during events, providing exceptional customer service and addressing any concerns or issues that arise.
• Be knowledgeable about F&B procedures, from operational planning to execution alongside the F&B team and ensure that all team members adhere to these standards.
• Engage in heavy lifting and setting up rooms, including arranging furniture, equipment, and decor to meet event specifications.
• Conducts monthly department meetings with the wider F&B team to discuss performance, feedback, and strategies for improvement.
• Schedules F&B Events service staff to forecast and service standards, while maximizing profits.
• Leads shifts and actively participates in the servicing of events.

Benefits

• Tronc (Allocation for 2024 was £7,800+ per annum / per person based on full time hours)
• Increased holiday allowance
• Vitality healthcare cover
• Employee assistance programme
• Life assurance scheme (from day one, covering up to 2x your annual salary)
• 50% F&B discount when dining in our restaurants
• Company sick pay
• Enhanced maternity pay
• Enhanced paternity pay
• Recruit a Friend bonus (£1000)
• Monthly employee recognition scheme
• Annual employee parties
• Free staff meals
• Daily briefings with the team, including food tasting - opportunities to work with the Home Farm
• 50% discount on Wildsmith Skin products
• Heckfield Plus - online discounts
• New baby gift
• Christmas gift

At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.