F&B Assistant

Leonardo Hotel Cheltenham; Shurdington; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Room-rate discounts

Vouchers program

Talent referral scheme

Wellbeing calendar

Training programmes

Job summary

Leonardo Hotel Cheltenham is seeking a friendly Food & Beverage Assistant to join our busy restaurant and bar team. You’ll be the face of the hotel, bringing warmth and energy to daily guest service.

You’ll work with a vibrant team to deliver first-class hospitality, build rapport with guests, and create a memorable dining experience that encourages guests to return. We offer ongoing training, wellbeing initiatives, and perks like staff room-rate discounts and vouchers as part of our supportive

Responsibilities

• Be the face of the hotel, bringing warmth and energy to daily guest service in the restaurant and bar.
• Deliver first-class hospitality and ensure guests have a memorable dining experience.
• Build rapport with guests and team to encourage returns and positive feedback.

Job description

Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar. If you’re our ideal Food & Beverage Assistant, you will: • Share your positive energy with guests and your team • Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again! • Have a can-do attitude • Be confident in speaking with guests and the team – we love building a good rapport Some of the perks our F&B Assistant could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a F&B Assistant?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!