Eyewear Retail Assistant - Customer Care & Optics

Boots; Bangor; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail pharmacy chain in Bangor is looking for a Retail Assistant to join their team. In this role, you will engage with customers, assist with pre-screening eye-test activities, and help find eyewear solutions. The position includes industry-leading training programs to develop your skills. Ideal candidates should have a passion for customer care and a desire to learn, while prior retail or clinical experience is advantageous. The company offers various benefits including bonuses and employee discounts.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Previous experience in a retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collecting glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks.
• Maintaining shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A retail pharmacy chain in Bangor is looking for a Retail Assistant to join their team. In this role, you will engage with customers, assist with pre-screening eye-test activities, and help find eyewear solutions. The position includes industry-leading training programs to develop your skills. Ideal candidates should have a passion for customer care and a desire to learn, while prior retail or clinical experience is advantageous. The company offers various benefits including bonuses and employee discounts.