Eyewear Consultant: Customer Care & Optics Training

Boots Opticians; Newry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical retailer in Northern Ireland is looking for a Retail Assistant to join their store team. In this role, you will greet customers, assist with eye-tests, support the dispensing and ordering of eyewear products, and maintain shop floor standards. Ideal candidates are passionate about customer care and eager to learn, with opportunities for career development. The position offers flexible working options and a supportive environment.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Responsibilities

• Build great relationships with customers to find the right product.
• Support with eye-tests and pre-screening activities.
• Order, dispense, and collect glasses and contact lenses.
• Provide aftercare support through repairs and adjustments.
• Complete operational tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A leading optical retailer in Northern Ireland is looking for a Retail Assistant to join their store team. In this role, you will greet customers, assist with eye-tests, support the dispensing and ordering of eyewear products, and maintain shop floor standards. Ideal candidates are passionate about customer care and eager to learn, with opportunities for career development. The position offers flexible working options and a supportive environment.