Eye Care Retail Assistant — Training, Discounts & Growth

Boots; Glenrothes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Scotland is looking for a Retail Assistant to enhance customer relationships and support them throughout their journey in the store. You will assist with ordering, dispensing eyewear, and perform essential administrative duties. The ideal candidate will have a passion for customer care and a desire to learn through a comprehensive training program. This role offers a discretionary bonus and flexible benefits to support employees' well-being.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Passion for customer care is essential.
• Willingness to learn new skills.

Responsibilities

• Build relationships with customers and understand their needs.
• Order, dispense, and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks.

Skills

Passion for customer care

Desire to learn

Job description

A leading optical retailer in Scotland is looking for a Retail Assistant to enhance customer relationships and support them throughout their journey in the store. You will assist with ordering, dispensing eyewear, and perform essential administrative duties. The ideal candidate will have a passion for customer care and a desire to learn through a comprehensive training program. This role offers a discretionary bonus and flexible benefits to support employees' well-being.