Extra Care Registered Manager (B109RM)

Premier Care; Greater Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Career development

Fast-growing company

Technology-enabled care

Job summary

Cera is seeking an Extra Care Registered Manager to lead service delivery across schemes in partnership with Local Authorities. You will develop a high-performing, compliant team, align local operations with wider Cera teams and drive service improvements.

You will oversee personalised care packages, monitor quality, and manage budgets while maintaining strong stakeholder relationships. A passion for excellent care and commercial acumen are essential.

Qualifications

• Experience in a regulated care environment is essential.
• SVQ/NVQ Level 5 in Health and Social Care desirable but not essential.
• Registered with SSSC (Scotland only).
• Knowledge of Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• A leader capable of guiding a team and managing budgets.
• Experience leading a team in extra care/supported living.
• Experience with service users with additional support or complex needs.
• Passion for delivering excellent care to a high standard.

Responsibilities

• Lead carer-first approach across schemes and improve care delivery.
• Oversee personalised, outcome-focused support packages.
• Review and amend service packages with staff and central teams.
• Monitor service goals and quality objectives and drive improvements.
• Audit records to meet regulatory standards.
• Ensure compliance with Cera policies and regulatory requirements.
• Maintain operations within budget and agreed standards.
• Collaborate with Finance and Operations to manage weekly expenditure.
• Build relationships with Local Authorities to secure new contracts.

Skills

Team leadership

Budget management

Regulatory compliance

Multi-disciplinary teamwork

Care quality standards

People management

Education

SVQ/NVQ Level 5

Job description

Position:

Extra Care Registered Manager

Reports to:

Regional Operations Manager

About you:

We are looking for a passionate and commercial leader to support the growth and development of our Extra Care Services and as an extension of our Cera family. As one of the largest service providers we have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

This is an incredibly exciting opportunity for a natural leader who adopts both a commercial and people first approach and enjoys the challenge of building a successful team in partnership with our local authorities.

You will be responsible for developing the people and processes that result in a high-performing and compliant scheme, as well as, continuing to work to align these with the wider Cera teams.

Responsibilities:

• Adopt a Carer-first approach in all that you do, continually looking to improve how we administer and deliver care in our schemes.
• Oversee the creation of individualised, person-centred support packages that work towards meeting identified outcomes with the service users, their carer's and the purchasing authority.
• Take an active role in reviewing and amending service packages in partnership with scheme staff and central teams.
• We regularly evaluate service goals and quality objectives and need our Registered Managers to undertake this and deliver actions for areas identified as requiring improvement.
• Accurate and legible records are key to help us monitor our support for our service users but also to meet our regulatory requirements. You will be regularly auditing our records and files to make sure they meet standards.
• Whilst our people and service users are our most important focus you will also be responsible for overseeing the implementation and monitoring of Cera policies and procedures as well as taking action where individuals do not adhere to these.
• Ensure compliance with statutory and Cera requirements on all reportable areas within the service provision.
• Maintain the operations of Cera at the standard agreed with the Regional Director and Quality & Compliance team, within the financial budget or other parameters set.
• Partner with Finance and Operations colleagues to measure weekly expenditure to ensure budget is maintained.
• Develop and maintain effective working relationships, particularly with our Business Development teams and Local Authorities so we can acquire new contracts and support packages.
• Commit to join and actively participate in the Skills for Care Managers Network to help to further develop our profile within the industry.
• Plan and attend regular meetings with all stakeholders to keep abreast of views, developments, opportunities and expectations.

What we're looking for:

• Previous experience working in a regulated care environment is a must.
• SVQ/NVQ Diploma level 5 Health and Social Care would be desirable but not essential.
• Registered with SSSC (Scotland only)
• Someone compliant with the knowledge of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
• A leader, someone comfortable leading a team and overseeing budgets.
• Knowledge of leading a team and working within a multi-disciplinary environment.
• Previous experience of working as a manager within a extra care/supported living environment
• Experience of working with Service Users who have additional support or complex needs.
• A leader with a passion for delivering excellent care to a high standard.

Benefits:

• Great Career development opportunities with a fast-growing Company.
• Hardworking team looking to utilise Technology to improve Care in the UK.

You'll have access to:

• Training and development for your role and future Career with Cera
• Lifeworks discount platform and Employee Assistance Programme
• Refer a Friend scheme

What's it like to be part of the Cera Team?

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You'll play a key part in the evolution of Cera and make a real impact, now and in the future.

We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you're from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disability are encouraged to apply.