Extra Care Housing Assistant: Tenant Welfare & Safety

ForHousing; Salford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused housing provider in Salford is looking for a dedicated professional to support their Extra Care Scheme. The role involves conducting inspections, facilitating tenant visits, and ensuring safety and well-being for residents. Ideal candidates will have experience in social housing and strong customer service skills. A qualification in housing or social care is preferred. This is a rewarding position where you can make a significant impact on people’s lives.

Benefits

Gym discounts

Cycle to work scheme

Employee Assistance Programme

Wellbeing centre resources

Discounts through partnership with STAR

Qualifications

• Experience in the social housing sector is essential.
• Exceptional customer service and communication skills are required.
• A housing or social care qualification would be beneficial.

Responsibilities

• Conduct pre- and post-void inspections.
• Support the Extra Care Scheme Manager in letting properties.
• Accompany prospective tenants on property visits.
• Ensure tenant and building safety through relevant checks.
• Assist in the daily running of the extra care scheme.
• Perform daily welfare checks of tenants.
• Help tenants create personalized support and wellbeing plans.

Skills

Customer service

Communication skills

Experience in social housing

Education

Housing or social care qualification

Job description

A community-focused housing provider in Salford is looking for a dedicated professional to support their Extra Care Scheme. The role involves conducting inspections, facilitating tenant visits, and ensuring safety and well-being for residents. Ideal candidates will have experience in social housing and strong customer service skills. A qualification in housing or social care is preferred. This is a rewarding position where you can make a significant impact on people’s lives.