Expression of Interest Adviser (Westminster/Camden/Lambeth/Royal Borough of Kensington & Chelsea)

Seetec Group Ltd.; City of Westminster; Remote; GBP 28,000; Full time

Job summary

A community-focused organization in the United Kingdom is seeking a compassionate Expression of Interest Adviser to support individuals in overcoming barriers to employment. This role involves managing referrals, conducting assessments, and collaborating with community partners. The ideal candidate will have experience in supporting individuals with complex needs and a solid understanding of the local labour market. A competitive salary and benefits package are offered, along with a commitment to community engagement.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Company Pension Scheme - 5% Employee 5% Employer

Employer Paid Healthcare Cash Plan

Annual Pay Review

Enhanced Maternity/Adoption and Paternity Pay

Free access to BenefitHub with various discounts

Refer a Friend Scheme

Qualifications

• Experience supporting individuals with complex needs, particularly those with learning disabilities.
• Proven track record of meeting performance targets.
• Genuine commitment to inclusion, recovery, and employment as a health intervention.

Responsibilities

• Manage incoming referrals and conduct initial eligibility assessments.
• Provide clear communication to potential participants.
• Build relationships with community organizations.

Skills

Empathy

Community engagement

Organizational skills

Knowledge of local labour market

Experience with complex needs

Tools

Microsoft Office 365

Digital technologies

Job description

Expression of Interest Adviser (Westminster/Camden/Lambeth/Royal Borough of Kensington & Chelsea)

Are you passionate about helping people overcome barriers to employment? Do you thrive in a frontline role where empathy, organization, and community engagement are key? If so, we’d love to hear from you!

We’re looking for a proactive and compassionate Expression of Interest Adviser to join our Connect to Work programme. This vital role is the first point of contact for individuals seeking support, ensuring a smooth and effective journey into employment services.

You’ll play a pivotal role in managing incoming referrals, conducting initial eligibility and needs assessments, and providing clear, compassionate communication to potential participants while ensuring timely handovers to Employment Specialists. The role also involves building and maintaining effective referral pathways with community organisations, health services, and statutory partners; representing the programme at outreach events; maintaining accurate records in line with GDPR and safeguarding standards; and supporting internal reporting processes to identify opportunities for continuous improvement.

We’re seeking a candidate with experience supporting individuals with complex needs, particularly those with learning disabilities, who also brings strong knowledge of the local labour market, a proven track record of meeting performance targets, and a genuine commitment to inclusion, recovery, and employment as a health intervention.

Help us empower local initiatives that change lives.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £27,820 p.a. with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Company Pension Scheme - 5% Employee 5% Employer
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangement
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Interested? There’s an easy way to apply – upload your CV below.

If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.

Seetec Group is an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee‑owned.

What our people say.

Location: Remote working but you must be able to travel to Westminster/Camden/Lambeth/Royal Borough Kensington & Chelsea

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 20 November 2025

Key Responsibilities

• Receive and respond to expressions of interest from individuals and referral partners.
• Conduct initial eligibility checks and triage assessments, ensuring alignment with programme criteria.
• Provide clear, compassionate communication to potential participants, supporting informed decision‑making.
• Ensure accurate and timely handover of eligible referrals to Employment Specialists.
• Collaborate with the Partnership Manager to identify and engage new referral sources.
• Support development and maintenance of referral pathways with community organisations, health services, and statutory partners.
• Represent the programme at outreach events, job fairs, and community forums to raise awareness and build trust.
• Maintain accurate records of referral activity, triage outcomes, and partner engagement using programme systems.
• Ensure all data handling complies with GDPR, safeguarding, and IPS fidelity standards.
• Contribute to internal reporting and performance monitoring, identifying trends and opportunities for improvement.
• Actively promote Connect to Work through targeted outreach and engagement activities.
• Champion the programme’s values, including inclusion, recovery, and employment as a health intervention.
• Act as an employee owner, always considering the best interests of the company, shareholders and other colleagues.
• Ensure best practice is identified, adhered to and championed.
• Be prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays.
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
• Handle personal data in accordance with the organisation's data protection policy.
• Actively participate in and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• Take on any other duties appropriate to the post.

Skills and Experience

• A good working knowledge of the local labour market in the specified geographical locations.
• Experience working with people with multiple and complex needs, particularly those with learning disabilities.
• IT literate in using a range of Microsoft Office programmes including 365 products and modern digital technologies, e.g. Microsoft Teams.
• Experience working in a target‑driven environment.
• Experience delivering services to meet contractual and quality standards.
• Knowledge of the employability industry and/or recruitment industry.
• Understanding of Supported Employment Opportunities and associated frameworks (IPS/SEQF).
• Experience working in ‘advice & guidance’ environments.
• Full driving licence to enable deployment across the specified geographical area (region), when required.

Additional Information

Seetec is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of “Ex‑Offenders” can be found on our website under “About us”.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.