Expression of Interest Adviser (Isle of Wight)

Seetec Group Ltd.; Newport; Remote; GBP 26,000 - 28,000; Full time

Job summary

A leading employment services provider in the UK is seeking an Expression of Interest Adviser to handle incoming referrals, perform assessments, and support individuals on their journey to employment. This role requires strong communication and organizational skills, along with experience working with individuals with complex needs. Offering a competitive salary of £26,000 - £28,000 p.a. along with benefits including generous annual leave and a company pension scheme.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Company Pension Scheme - 5% Employee 5% Employer

Employer Paid Healthcare Cash Plan

Annual Pay Review

Enhanced Maternity/Adoption and Paternity Pay

Free access to BenefitHub

Refer a Friend Scheme

Qualifications

• Good working knowledge of the local labour market.
• Experience working with individuals with learning disabilities.
• Fully IT literate in Microsoft Office 365 and digital technologies.

Responsibilities

• Receive and respond to expressions of interest.
• Conduct initial eligibility checks and assessments.
• Provide compassionate communication to participants.
• Ensure timely handover of referrals to Employment Specialists.
• Develop referral pathways with community organisations.
• Represent the programme at outreach events.
• Maintain accurate records and ensure GDPR compliance.
• Contribute to internal reporting and performance monitoring.

Skills

Knowledge of local labour market

Experience with complex needs

IT literacy in Microsoft Office 365

Experience in a target-driven environment

Experience in employability sector

Understanding of supported employment frameworks

Experience in advice & guidance

Full driving licence

Job description

Are you passionate about helping people overcome barriers to employment? Do you thrive in a frontline role where empathy, organization, and community engagement are key? If so, we’d love to hear from you! We’re looking for a proactive and compassionate Expression of Interest Adviser to join our Team. This vital role is the first point of contact for individuals seeking support, ensuring a smooth and effective journey into employment services. You’ll play a pivotal role in managing incoming referrals, conducting initial eligibility and needs assessments, and providing clear, compassionate communication to potential participants, while ensuring timely handovers to Employment Specialists. The role also involves building and maintaining effective referral pathways with community organisations, health services, and statutory partners; representing the programme at outreach events; maintaining accurate records in line with GDPR and safeguarding standards; and supporting internal reporting processes to identify opportunities for continuous improvement. We’re seeking a candidate with experience supporting individuals with complex needs, particularly those with learning disabilities, who also brings strong knowledge of the local labour market, a proven track record of meeting performance targets, and a genuine commitment to inclusion, recovery, and employment as a health intervention. Help us empower local initiatives that change lives.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range of £26,000 - £28,000 p.a. (dependent upon experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Company Pension Scheme - 5% Employee 5% Employer
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangement
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.

Seetec Group is an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee‑owned.

What our people say.

Location: Remote working covering the Isle of Wight

Hours: 37 hours a week. Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm

Closing Date: 10 November 2025

Contract: Subject to Contract Award

Key Responsibilities

• Receive and respond to expressions of interest from individuals and referral partners.
• Conduct initial eligibility checks and triage assessments, ensuring alignment with programme criteria.
• Provide clear, compassionate communication to potential participants, supporting informed decision‑making.
• Ensure accurate and timely handover of eligible referrals to Employment Specialists.
• Collaborate with the Partnership Manager to identify and engage new referral sources.
• Support the development and maintenance of referral pathways with community organisations, health services, and statutory partners.
• Represent the programme at outreach events, job fairs, and community forums to raise awareness and build trust.
• Maintain accurate records of referral activity, triage outcomes, and partner engagement using programme systems.
• Ensure all data handling complies with GDPR, safeguarding, and IPS fidelity standards.
• Contribute to internal reporting and performance monitoring, identifying trends and opportunities for improvement.
• Actively promote Connect to Work through targeted outreach and engagement activities.
• Champion the programme’s values, including inclusion, recovery, and employment as a health intervention.

Skills and Experience

• A good working knowledge of the local labour market in the specified geographical locations
• Experience of working with people with multiple and complex needs, in particular those with learning disabilities
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams
• Experience of working in a target driven environment
• Experience of delivering services to meet contractual and quality standards
• Knowledge of the employability industry and/or recruitment industry
• Understanding of Supported employment Opportunities and associated frameworks (IPS/SEQF)
• Experience of working with people in ‘advice & guidance’ environments
• Full driving licence to enable deployment across a specified geographical area (region), when required

Additional Information

SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of “Ex‑Offenders” can be found on our website under “About us”.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.