Expression of Interest Adviser (Essex)

Seetec Business Technology Centre; Hockley; Remote; GBP 26,000 - 28,000; Full time

Job summary

A leading employability organization is seeking an Expression of Interest Adviser in Hockley, England. This frontline role focuses on managing referrals and conducting eligibility assessments, crucial for individuals entering employment services. Candidates should have experience with complex needs, particularly learning disabilities, and strong knowledge of the local labour market. The position offers a competitive salary of £26,000 – £28,000 p.a. with benefits including annual leave and health insurance.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Company Pension Scheme

Health Insurance Allowance

Free access to BenefitHub

Refer a Friend Scheme

Qualifications

• Good knowledge of the local labour market.
• Experience working with individuals with learning disabilities.
• Fully IT literate, including Microsoft Teams.

Responsibilities

• Receive and respond to expressions of interest.
• Conduct eligibility checks and triage assessments.
• Provide compassionate communication to participants.
• Collaborate with community organisations for referrals.
• Maintain accurate records and comply with GDPR.

Skills

Knowledge of local labour market

Experience with complex needs

IT literate with Microsoft Office

Experience in a target-driven environment

Service delivery experience

Job description

Job Role

Are you passionate about helping people overcome barriers to employment? Do you thrive in a frontline role where empathy, organisation, and community engagement are key? If so, we'd love to hear from you! We’re looking for a proactive and compassionate Expression of Interest Adviser to join our team. This vital role is the first point of contact for individuals seeking support, ensuring a smooth and effective journey into employment services.

You’ll play a pivotal role in managing incoming referrals, conducting initial eligibility and needs assessments, and providing clear, compassionate communication to potential participants, while ensuring timely handovers to Employment Specialists. The role also involves building and maintaining effective referral pathways with community organisations, health services, and statutory partners; representing the programme at outreach events; maintaining accurate records in line with GDPR and safeguarding standards; and supporting internal reporting processes to identify opportunities for continuous improvement. We’re seeking a candidate with experience supporting individuals with complex needs, particularly those with learning disabilities, who also brings strong knowledge of the local labour market, a proven track record of meeting performance targets, and a genuine commitment to inclusion, recovery and employment as a health intervention.

Help us empower local initiatives that change lives. In return for your dedication, knowledge and commitment, we’re offering a competitive salary of £26,000 – £28,000 p.a. with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme – 5% Employee + 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangement
• Free access to BenefitHub – an online portal with a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Interested? There’s an easy route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 208282.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our people say.

Location: Remote working within Essex | Hours: 37 hours a week (Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm) | Closing Date: 11 November 2025 | Contract: Subject to Contract Award

Key Responsibilities

• Receive and respond to expressions of interest from individuals and referral partners.
• Conduct initial eligibility checks and triage assessments, ensuring alignment with programme criteria.
• Provide clear, compassionate communication to potential participants, supporting informed decision-making.
• Ensure accurate and timely handover of eligible referrals to Employment Specialists.
• Collaborate with the Partnership Manager to identify and engage new referral sources.
• Support the development and maintenance of referral pathways with community organisations, health services and statutory partners.
• Represent the programme at outreach events, job fairs and community forums to raise awareness and build trust.
• Maintain accurate records of referral activity, triage outcomes and partner engagement using programme systems.
• Ensure all data handling complies with GDPR, safeguarding and IPS fidelity standards.
• Contribute to internal reporting and performance monitoring, identifying trends and opportunities for improvement.
• Actively promote Connect to Work through targeted outreach and engagement activities.
• Champion the programme’s values, including inclusion, recovery and employment as a health intervention.
• Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues.
• Ensures best practice is identified, adhered to and championed.
• Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays.
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
• To handle personal data in accordance with the organisation's data protection policy.
• Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Adhere to the company's policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
• To undertake any other duties, as required, appropriate to the post.

Skills and Experience

Essential

• A good working knowledge of the local labour market in the specified geographical locations.
• Experience of working with people with multiple and complex needs in particular those with learning disabilities.
• Fully IT literate in using a range of Microsoft Office programmes, including 365 products and modern digital technologies, i.e. Microsoft Teams.
• Experience of working in a target driven environment.
• Experience of delivering services to meet contractual and quality standards.

Desirable

• Knowledge of the employability industry and/or the recruitment industry.
• Understanding of Supported employment Opportunities and associated frameworks (IPS/SEQF).
• Experience of working with people in advice & guidance environments.
• Full driving licence to enable deployment across a specified geographical area (region), when required.

Additional Information

SEETEC is one of the UK's leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people's strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex‑offenders and will not discriminate in any way. Our full policy statement of Ex‑Offenders can be found on our website under About us.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.