Express Customer Planner

Asda; Leeds; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading retail company is seeking an Express Customer Planner in Leeds to manage trade media bookings and ensure effective promotional activities. The ideal candidate should be analytical, a strong communicator, and thrive in a fast-paced environment. This role includes a competitive salary and an excellent benefits package, along with a hybrid work model requiring a minimum of 3 days in the office.

Benefits

Discretionary company bonus

Company pension up to 7% matched

15% colleague discount

Free access to wellbeing services

Excellent parental leave policies

Responsibilities

• Manage trade plan media bookings for campaign delivery.
• Track and report supplier media spend accurately.
• Lead on POS planning for promotional activities.
• Drive seasonal execution with strong in-store communication.
• Conduct regular store visits to improve practices.
• Collaborate with stakeholders to resolve issues swiftly.
• Ensure campaign execution delivers exceptional results.

Skills

Analytical and data driven

Strong communicator

Thrives in a fast-paced environment

Agile decision maker

Customer-oriented

Job description

Job Title

Express Customer Planner

Location

Asda House

Employment Type

Full time

Contract Type

Permanent

Hours Per Week

37.5

Salary

Competitive salary plus benefits.

Category

Category Management - SF

Closing Date

2 December 2025

“Find your role”

In this role, you will work directly with the supply base to secure and deliver the annual Express JMP investment, ensuring alignment with business priorities. You will develop a deep understanding of JMP spend within Convenience and act as a key advocate for this with key stakeholders, championing initiatives that maximise value and support strategic growth.

Responsibilities

• Be highly organized and detail-oriented, with a passion for delivering flawless execution.
• You will manage trade plan media bookings, ensuring everything is ready for campaign delivery.
• You will be responsible for tracking and reporting supplier media spend with clarity and accuracy, providing clear monthly insights.
• You will lead on POS planning, making sure promotional and range activity has a robust plan and the POS team is fully engaged.
• Drive seasonal execution in Express ensuring strong in-store communication and customer impact.
• Make regular store visits, you will champion best practice and continuously seek ways to improve toolkits and execution.
• Collaborating with key stakeholders across multiple functions, ensuring clear communication to stores and resolving any issues swiftly.
• Your ability to influence, coordinate, and deliver ensures Express campaigns land right first time and deliver exceptional results.

“Let's find out about you.”

Qualifications and Skills

• Analytical and data driven, skilled in using data to make informed decisions and optimise results.
• Be a strong communicator with great personal skills to work with people at all levels – not just in our business, but also beyond it.
• Thrives in a fast-paced environment, with the ability to manage change and drive results.
• You will be agile and an effective decision maker, willing to move, fail and learn fast.
• Be obsessed about our purpose and our customers.

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.