Express Communication Coordinator

Asda Stores Ltd.; City of Westminster; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Communications Coordinator to enhance engagement with Express teams and stakeholders. This role focuses on driving alignment, operational efficiency, and successful project execution. The ideal candidate will have robust communication skills and thrive in a dynamic work environment, contributing to various innovative activities. Flexible work arrangements are provided with great benefits, including a discretionary bonus and pension scheme.

Benefits

Discretionary company bonus

Pension plan up to 7% matched

15% colleague discount

Free wellbeing services

Enhanced parental leave policies

Qualifications

• Ability to work with people at all levels.
• Thrives in a fast-paced environment.
• Willing to learn from failures quickly.

Responsibilities

• Review and coach stakeholder submissions.
• Engage with Express stores and support communications.
• Maintain view of upcoming deadlines and activities.
• Drive improvements and innovations in communications.
• Assist with planning and executing store rollouts.

Skills

Strong communication skills

Agility in decision making

Ability to manage change

Customer obsession

Job description

This role will coordinate Express communications and activity planning, ensuring clear, timely, and impactful engagement with both our Express teams and internal stakeholders. This role is critical in driving alignment, improving operational efficiency, and enabling teams to deliver exceptional results through well‑structured communication and planning. Working closely with key stakeholders across the business.

What you’ll do

Store Communications: Review, coach, and approve stakeholder submissions to ensure messaging is clear, consistent, and aligned across all retail communication channels. Store Interaction: Engage directly with Express stores and stakeholders to support communications and projects from initiation through to completion. Activity Planning: Maintain a clear and accurate view of upcoming deadlines, key activities, and diary dates that impact colleagues and customers through the Express Comms Activity Planner. Innovation & Continuous Improvement: Drive improvements within the team by introducing new approaches, ideas, and best practices to enhance efficiency and effectiveness. Presentation & Insight: Present findings and recommendations to key stakeholders, challenging current ways of working and influencing positive change across networks. Project Support: Assist senior leaders and project managers with planning and executing store rollout activities and related communications.

Core competencies

• Be a strong communicator with great personal skills to work with people at all levels - not just in our business, but also beyond it
• Thrives in a fast‑paced environment, with the ability to manage change and drive results
• You will be agile and an effective decision maker, willing to move, fail and learn fast
• Be obsessed about our purpose and our customers
• Follow a hybrid way of working with a minimum 3 days a week in one of our Home Offices; over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots

Benefits

• Discretionary company bonus
• Company pension up to 7% matched
• 15% colleague discount in store and online
• Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments

Culture & Values

• We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be proud to be Asda and proud to be themselves