Export Coordinator

Reed; Redhill; On-site; GBP 30,000 - 40,000; Full time

Job summary

A logistics and shipping company in the United Kingdom seeks an experienced professional for their exports department. The ideal candidate will have a minimum of 2 years’ experience in a similar role, strong database knowledge, and excellent communication skills. Responsibilities include inputting shipment information, calculating charges, and coordinating with agents. This position demands high attention to detail and commitment to customer satisfaction.

Qualifications

• Minimum 2 years’ experience in a similar role within an exports/shipping department.
• Proven ability to work in a dynamic, service-driven team environment.
• IT literacy is essential.

Responsibilities

• Input shipment information into the bespoke operational database.
• Calculate and verify sea freight and delivery charges.
• Liaise with local offices and overseas agents to confirm operational details.
• Ensure all customs, insurance, and contract documentation is accurate and received on time.
• Coordinate delivery arrangements with agents and provide necessary paperwork.

Skills

Database systems knowledge

Microsoft Office (Outlook, Excel, Word)

Excellent communication skills

Attention to detail

Job description

About the Role

We are seeking an experienced professional to join our busy exports/shipping department. s.

Key Responsibilities

• Input shipment information into the bespoke operational database.
• Calculate and verify sea freight and delivery charges.
• Liaise with local offices and overseas agents to confirm operational details.
• Ensure all customs, insurance, and contract documentation is accurate and received on time.
• Coordinate delivery arrangements with agents and provide necessary paperwork.
• Communicate relevant details to overseas agents and local offices.
• Maintain accurate records in the operational system.
• Create sales invoices and approve purchase invoices for payment.
• Monitor payments to suppliers and update customs procedures as needed.
• Track changes in freight rates and exchange rates, updating pricing accordingly.
• Keep the operational system updated with changes to pricing, transit times, and involved companies.

Ideal Candidate

• Minimum 2 years’ experience in a similar role within an exports/shipping department.
• Strong knowledge of database systems and Microsoft Office (Outlook, Excel, Word).
• Proven ability to work in a dynamic, service-driven team environment.
• Excellent communication skills and a commitment to customer satisfaction.
• High attention to detail with strong administrative and quotation skills.
• IT literacy is essential.