Export Contracts & Customer Support Specialist

Premier Work Support; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading manufacturing firm in the United Kingdom is seeking a Contracts and Export Customer Support Administrator to join their contracts team. In this role, you will coordinate project orders, manage customer communications, and ensure smooth delivery and installation processes. The ideal candidate will have strong communication skills, experience in customer service or logistics, and proficiency in Microsoft applications. This is a permanent position with a friendly working environment and opportunities for development.

Benefits

Excellent benefits

Opportunities for development

Supportive working environment

Qualifications

• Proven experience in an administrative role.
• Fully IT literate with excellent communication skills.
• Experience in customer service, logistics, or contract administration is beneficial.

Responsibilities

• Write up quotations and support the Divisional Contract Director.
• Process and schedule UK and export orders.
• Liaise with customers and internal departments to maintain accurate delivery information.
• Handle customer queries and after-sales issues.
• Build delivery/installation plans and coordinate with installation teams.

Skills

Strong communication and organisational skills

Customer-focused with a problem-solving approach

Confident managing multiple workloads and deadlines

Tools

Microsoft applications

Social media

Job description

A leading manufacturing firm in the United Kingdom is seeking a Contracts and Export Customer Support Administrator to join their contracts team. In this role, you will coordinate project orders, manage customer communications, and ensure smooth delivery and installation processes. The ideal candidate will have strong communication skills, experience in customer service or logistics, and proficiency in Microsoft applications. This is a permanent position with a friendly working environment and opportunities for development.