Export Administrator

Warrens; Northampton; On-site; GBP 29,000; Full time

Job summary

A logistics company in Northampton is seeking an Export Administrator to join their team on a full-time permanent basis. The role involves processing orders, preparing export quotations, and ensuring customer satisfaction. Ideal candidates will have relevant experience and excellent communication skills. The position offers a salary of £28,650 per annum and various benefits including annual leave and a pension scheme.

Benefits

Annual Leave – 20 days inclusive of bank holidays

Pension scheme – 4% employee and 4% employer

Life Assurance - 2 x annual salary

Wellness programme access

Eye Care Vouchers

Reward & Recognition programmes

Everyday discounts on retail

Qualifications

• Previous experience of working in Export and a high-level Administrative role.
• The ability to prioritise workload without supervision.
• Working knowledge of warehouse operations (desirable).

Responsibilities

• Processing and progressing all orders from preliminary documentation to delivery.
• Preparing export quotations and reviewing shipping documentation.
• Liaising with warehouse and clients to maintain accurate stock records.

Skills

Excellent communication skills

Outstanding Customer Service

Microsoft suite knowledge

Job description

Job Description

Our Crick site have an exciting opportunity for an Export Administrator to join our friendly team on a full time permanent basis.

As an Export Administrator you will be responsible for processing and progressing all orders from preliminary documentation through to delivery and acceptance by the customer, together with all licence / export documentation and invoicing. Ensuring that high levels of productivity, attendance and customer satisfaction are maintained at all times.

Working hours : 4 on 4 off, 6am-6pm.

Salary : £28,650 per annum.

Key Duties of an Export Administrator

• Preparing export quotations accurately and in a timely manner.
• Dealing with all Distributor’s and Customer’s enquiries in a timely and professional manner.
• Arranging transport delivery and monitoring all shipments.
• Preparing and reviewing all shipping documentation for export.
• Liaising with the warehouse to check stock availability and order fulfilment.
• Providing aftersales support to customers.
• Handling customer's enquiries / queries / order updates via telephone and email.
• Produce all necessary transport documents.
• Complete Export Customs declarations.
• Liaising extensively with clients and building successful long term business relationships.
• Liaising with warehouse, transport staff, and customers to maintain accurate stock records.

Qualifications

• Previous experience of working in Export and a high-level Administrative role.
• The ability to prioritise workload without supervision.
• Excellent communication skills, both written and verbal.
• Outstanding Customer Service skills.
• Working knowledge of Microsoft suite.
• Excellent reporting skills.
• Knowledge of warehouse operations (desirable).

Additional Information

As part of our drive to make Warrens a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Benefits

• Annual Leave – 20 days inclusive of the bank holidays.
• Pension scheme – We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance - 2 x your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!