Explore Learning Online - Community Sales Manager

Explore Learning; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading educational service provider is seeking a Community Sales Manager to enhance community growth and deliver impactful educational experiences. This remote position involves engaging families, conducting tailored trial sessions, and meeting sales targets. Ideal candidates are inspiring communicators with a passion for education and sales. The role offers a starting salary of £27,000 PA with both full-time and part-time options available. Working hours include evenings and weekends, requiring flexibility and resilience.

Qualifications

• Strong communication skills to engage families effectively.
• Ability to meet and exceed sales targets.
• Understanding of educational values and customer service.

Responsibilities

• Proactively grow community through new member sign-ups.
• Deliver engaging trial sessions for families.
• Collaborate with team to enhance the onboarding experience.

Skills

Inspiring Communicator

Sales-Focused & Target-Driven

Customer Champion

Adaptable & Resilient

Data-Literate

Collaborative Mindset

Tools

Power BI

Job description

Why Explore Learning?

Are you an inspiring communicator with a passion for sales and education? At Explore Learning, we believe in unlocking the potential of every child. As a Community Sales Manager, you’ll be at the forefront of that mission—bringing our award-winning education service to life for prospective families, delivering exceptional customer experience, and driving growth in your community. This is more than a sales role—it’s an opportunity to make a lasting impact through every interaction.

As part of a dynamic, remote-first team, you’ll work under the guidance of a Community Lead to deliver engaging trial sessions, convert interest into action, and help families begin their journey with Explore Learning Online. You’ll collaborate with your Community Managers and Tutor Coordinators to create a seamless member experience, helping to grow your community and deliver on key sales metrics.

The Role

Sales & Growth

• Proactively grow your community through high-quality new member sign-ups.
• Deliver engaging, consultative trial sessions tailored to each family's goals.
• Take initiative in reaching out to prospective families via phone, email, and digital channels.
• Consistently work towards individual and community-wide sales and conversion targets.
• Use Power BI and internal systems to track conversion rates, show rates, and performance trends.

Customer Experience

• Provide a warm, informative, and responsive experience from first contact to sign up.
• Build rapport and trust with families, understanding their goals and recommending the best path forward.
• Collaborate with Community Managers to ensure a smooth onboarding experience for every child.
• Actively reflect on feedback and insights to continuously improve the experience we offer.

Education & Service Knowledge

• Develop strong knowledge of our service, including UK curricula, 11+, and GCSE pathways.
• Confidently represent our educational values and demonstrate credibility during trials.
• Tailor your delivery to align with tutor expectations and learner outcomes.

Performance & Development

• Embrace feedback through 1:1s, coaching sessions, and team reflections led by your Community Lead.
• Reflect on personal strengths and development areas, contributing positively to team culture.
• Collaborate with Community Managers and Tutor Coordinators to share insights, support one another, and innovate together.
• Manage your time and responsibilities effectively, particularly during high-demand periods (e.g. 3–8pm peak hours).

Skills Required

• Inspiring Communicator: You know how to engage others and adapt your style to each family.
• Sales-Focused & Target-Driven: You're energised by goals and motivated to hit (and exceed) them.
• Customer Champion: You understand the value of service and strive to make every experience exceptional.
• Adaptable & Resilient: You stay focused in changing situations and take challenges in your stride.
• Data-Literate: You’re comfortable using insights to guide your approach and improve performance.
• Collaborative Mindset: You enjoy being part of a team that learns together and celebrates shared success.

Logistics

Location: This is a remote position.

Starting salary: £27,000 PAContract pattern: We have multiple roles, including both full-time and part time options

Contract length: January and February

Working Hours (Typical Week)

• Tuesday: 11 am - 8 pm
• Wednesday: 11 am - 8 pm
• Thursday: 11 am - 7 pm
• Friday: 9 am - 6 pm
• Saturday: 9 am - 5 pm

Please note: Proof of eligibility to work in the UK will be required. Unfortunately we are not able to offer any form of sponsorship.

We hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired.

All successful applicants will undertake employment reference checks, a self declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children.