Experienced Travel Consultant

My Kind of Cruise; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A progressive travel agency in the UK is seeking an Experienced Travel Consultant to deliver stellar customer service and expert advice on cruise options. This remote position demands 3 years of travel agency sales experience and knowledge of cruise products. Enjoy flexible hours, educational opportunities, and discounts for personal and family travel. Join us to help redefine cruise holidays for a new generation.

Benefits

Flexible working hours

Educational opportunities

Travel partner discounts

Marketing material

Social media support

Quarterly team get-togethers

Qualifications

• Minimum of 3 years’ experience in travel agency sales with a strong sales record.
• Exceptional customer service and communication skills.
• Self-motivated, organised, and capable of managing your own business.

Responsibilities

• Engage with clients via phone, email, social media, and live chat.
• Provide tailored cruise recommendations, including ancillary products.
• Participate in promotional activities to increase client base.
• Utilise social media platforms to convert enquiries into bookings.

Skills

Customer service skills

Sales skills

Communication skills

Proficiency in Microsoft Office

Knowledge of cruise products

Tools

Google Suite

Job description

Experienced Travel Consultant

Commission-Based Uncapped earning potential. Remote Working

The Future of Cruising

My Kind of Cruise is transforming how people plan and book their holidays at sea. As the world’s first mobile app to let travellers search, compare and book cruises in under 90 seconds, we are redefining what cruising means for a new generation.

Since launching our first version in January 2022, we have secured investment from Hays Travel, the UK’s largest independent travel agent, which shares our vision of a more accessible, modern cruise experience. Described by Forbes as “the Airbnb of cruises,” we are building a loyal community of customers who value ease, transparency and great value.

Exciting Times Ahead

My Kind of Cruise is now an established online business, growing quickly with ambitious plans to expand our reach, our technology and our team. Every campaign we launch, every channel we optimise and every insight we uncover will shape an industry-first experience, and we’d like you to join us on our journey.

The Role

Are you passionate about travel and eager to help clients plan their dream cruise holidays? As a Cruise Sales Consultant, you'll work from home, providing exceptional customer service and expert advice on a wide range of cruise options. You'll have access to extensive resources to help you succeed.

Your Responsibilities

• Engage with clients via phone, email, social media, and live chat to understand their cruise preferences.
• Provide tailored cruise recommendations, including ancillary products like insurance.
• Participate in promotional activities to increase your client base.
• Utilise social media platforms to convert enquiries into bookings.

About You

• Minimum of 3 years’ experience in travel agency sales, with a strong sales record.
• Excellent knowledge of cruise products and operator reservation systems.
• Exceptional customer service and communication skills.
• Proficient in Microsoft Office, Outlook, and/or the Google Suite of products including Chrome, Gmail and Sheets etc.
• Self‑motivated, organised, and capable of managing your own business.

Why My Kind of Cruise

Start-ups can be a refreshing environment to work in, and we are no different. Our founder’s outlook means you are trusted to manage your own time with core hours to stay connected. Work‑life balance is real here, and so are the perks:

• Flexible working hours to suit your lifestyle.
• Educational opportunities and travel partner discounts.
• Marketing material.
• Social media support.
• Discounts for you, friends and family on all cruises.
• Quarterly team get‑togethers.

Ready to Make Waves?

If you are excited to take our user growth to the next level and help redefine what cruising means for the next generation, we would love to hear from you.