Experienced Service Advisor

Steven Eagell Limited; Colney Street, St Albans; On-site; GBP 24,000 - 40,000; Full time

Job summary

A leading automotive retailer in the UK is seeking an Apprentice Service Advisor to join their Colney Street location. This role offers full-time hours and opportunities for career progression within the automotive industry. The ideal candidate should have a customer-centric approach, strong communication skills, and a willingness to learn. Excellent training will be provided, along with the chance to work in a dynamic environment.

Qualifications

• Automotive experience preferred but not mandatory.
• Excellent communication skills are essential.
• Desire to deliver high-quality customer care.

Responsibilities

• Deliver excellent customer service as an Apprentice Service Advisor.
• Attend training at the state-of-the-art training centre in Derby.
• Work full time, 9:00am-5:00pm.

Skills

Well organised

Ability to deal with different types of customers

Willingness to learn

A 'can do' attitude

Education

GCSE A-C (or equivalent) in Maths, English and ICT

Job description

Location Toyota St Albans

Working Hours Full Time

Salary £24,420.00-£39,908.00 per year

Closing Date 03/12/2025

Experienced Service Advisor

We have a fantastic opportunity for a 2025 School leaver to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

We are expanding our business and offering an exciting opportunity to join the team as Apprentice Service Advisor at our St Albansbranch. We will provide excellent training and genuine career progression opportunities in return.

As an Apprentice Service Advisor, you will ideally possess automotive experience and must be committed to achieving the highest levels of customer satisfaction, have excellent communications skills, be of a smart appearance and have the desire to deliver the highest quality customer care. Previous experience in a similar role would be an advantage.

You will be working full time, 9:00am-5:00pm . You will attend training at our state of the art training centre in Derby where a vehicle and accommodation will be provided.

A competent Service Advisor has many transferable skills throughout the retail motor industry. It is not uncommon for a Service Advisor to progress through the ranks to become a Parts Manager, After Sales Manager or Service Manager.

Skills and personal qualities:

• Well organised
• Ability to deal with different types of customers
• Willingness to learn
• A 'can do' attitude to overcome challenges

Qualifications:

• Ideally you will have GCSE A-C (or equivalent) in Maths, English and ICT although this is not mandatory.
• Further education following GCSE's is not necessary .

Job Type: Permanent

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