Experienced Poker Dealer

Genting Casinos; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading casino operator in Scotland is looking for an experienced Poker Dealer to join their team. This role requires dealing all games of equal chance while ensuring compliance with company procedures and delivering exceptional customer service. Candidates should possess a Personal Function License and excellent interpersonal skills to engage effectively with customers. Competitive benefits offered, including a pension and health cash plan.

Benefits

Private GP helpline

20% discounted gym membership

Pension scheme

Life assurance

Critical illness cover

Dental insurance

Travel insurance

Health Screening

Employee assistance programme

Qualifications

• Experience in dealing poker games.
• Understanding of Company procedures and legislation.
• Ability to explain games to customers.

Responsibilities

• Deal poker games within the Casino ensuring security.
• Provide clear game commentary and adhere to procedures.
• Engage with customers effectively.

Skills

Exceptional Customer Service

Dealing all games of equal chance

Team player

Education

Personal Function License (PFL)

Job description

Overview

Are you an experienced Poker Dealer looking for a new opportunity? Have you got exceptional Customer Service skills?

We have a vacancy for an experienced Poker Dealer to join our fantastic team. You will be competent in dealing all games of equal chance within the Card Room, ensuring full compliance with Company procedures and all relevant legislation whilst providing excellent Customer Service.

Responsibilities

• Dealing poker games within the Casino, ensuring security is to the highest standard possible.
• Ensure that game commentary is clear and Company procedures are adhered to.
• Explaining the rules of the games to Customers, as well as other Club facilities.
• Excellent Customer Service skills.
• Acknowledgement and understanding of Customer needs.
• An efficient team player.
• Personal Function License (PFL) required.

What We Offer

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

• Company funded benefits
• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme "A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Tips

*Subject to eligibility.

Our Business

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.