Experienced Croupier

Genting Casinos UK Limited; Wolverhampton; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Private GP helpline

Discount portal for retailers

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Family-friendly wellbeing policies

Health Cash Plan

Job summary

Genting Casinos UK Limited is seeking an experienced croupier to join our team and deal blackjack, roulette, poker or baccarat with accuracy and excellent customer service.

You will work a variety of shifts, including nights and weekends, and benefit from a comprehensive package and ongoing development opportunities within a leading gaming group.

Qualifications

• Experience in delivering high-quality customer service in a fast-paced gaming environment.
• Strong numerical ability for bet calculation and payout accuracy.
• Solid knowledge of blackjack, roulette, poker or baccarat rules and procedures.
• Maintaining game security and safeguarding cash/assets with integrity.

Responsibilities

• Deal casino games to guests with accuracy and professionalism.
• Provide an enjoyable, memorable gaming experience for customers.
• Maintain high standards of customer service and courtesy at all times.
• Ensure the security of the game, cash and assets are maintained.

Skills

Customer service

Math skills

Casino game knowledge

Integrity and security

Job description

Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette, poker or baccarat?

A fantastic opportunity has arisen for an experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service.

Key skills and responsibilities include:

• Friendly, yet professional with excellent customer service skills.
• Quick mathematical ability enabling accurate bet calculation.
• Knowledge of casino games and their rules.
• Ensuring the security of the game, cash and assets are maintained.
• Provide an enjoyable, memorable gaming experience for customers.
• Personal Functional License (PFL) required.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �

New: What we are looking for (extension)

• Please note applicants must be over the age of 18 and have the right to work in the UK.
• Have a minimum of 2 years croupier experience and hold a current UK PFL

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Tips

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.