Experienced Casino Manager

Resorts World Birmingham; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK casino operator is seeking an experienced casino manager to oversee daily operations. Responsibilities include managing the team to ensure a great customer experience and compliance with regulations. The ideal candidate will have a Personal Management Licence and proven experience in a casino environment. This role offers excellent salary and a variety of company-funded benefits, including a pension scheme and mental health support.

Benefits

Private GP helpline

Discount portal for retailers and restaurants

Pension scheme

Life assurance

Employee assistance programme

20% discounted gym membership

Qualifications

• Minimum of prior experience in a gaming management position is required.
• Ability to manage gaming activities effectively to maximise cash drop and profits.
• Must be flexible to work various shifts, including nights and weekends.

Responsibilities

• Oversee the casino's daily operations ensuring customer satisfaction.
• Manage and support casino colleagues in their roles.
• Ensure compliance with rules and procedures.

Skills

Proven experience in managing a team in a casino environment

Excellent problem-solving skills

Good communication skills

Flexible with a positive attitude towards change

Education

Personal Management Licence (PML)

Job description

JOB DESCRIPTION

Are you an experienced casino manager looking to join a refreshing business? Are you ready to put your skills into practice to tackle a new opportunity?

If you have previous experience working in a gaming management position, we have an exciting vacancy for a casino manager to join our team. You will be responsible for the casino’s day-to-day running, providing a great experience for our customers and ensuring the club follows the correct rules and procedures. You will be responsible for managing the colleagues who work within the casino and supporting them with their roles.

KEY SKILLS AND RESPONSIBILITIES

• Proven experience in managing a team in a casino environment.
• Proven ability to manage gaming activities to maximise cash drop and profits.
• Excellent problem-solving skills.
• Proficient in making choices.
• A good communicator.
• Flexible with a positive attitude towards change.
• Personal Management Licence (PML) required.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits � read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including :

COMPANY FUNDED BENEFITS

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme \" A confidential helpline providing 24 / 7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.

FLEXIBLE BENEFITS

• \" designed for employees to choose the best package for their personal needs.
• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

REWARDS, RECOGNITION, DEVELOPMENT, AND EVENTS

• Career development opportunities.
• Genting Academy \" online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Tips
• Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.