Experience Strategy Manager — Cross-Functional Innovation

Mastercard; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading financial services company is seeking a Manager for Experience Strategy to bridge discovery and product definition. The ideal candidate will possess a strong background in experience strategy and be adept at synthesizing complex data into actionable insights. You will work with cross-functional teams to guide product innovation and create compelling narratives for senior stakeholders. This hybrid role requires attending the local office three days a week in Greater London, with occasional travel.

Qualifications

• Minimum of 7 years experience in experience strategy or product strategy.
• Ability to synthesize complex data into insights.
• Strong understanding of product development processes.

Responsibilities

• Translate insights into actionable product recommendations.
• Design collaborative workshops for alignment and ideation.
• Explore trends to inform strategic thinking and product development.

Skills

Design Thinking

User Research

Strategic Planning

Communication Skills

Facilitation Skills

Education

Bachelor’s in Design or related field

Job description

A leading financial services company is seeking a Manager for Experience Strategy to bridge discovery and product definition. The ideal candidate will possess a strong background in experience strategy and be adept at synthesizing complex data into actionable insights. You will work with cross-functional teams to guide product innovation and create compelling narratives for senior stakeholders. This hybrid role requires attending the local office three days a week in Greater London, with occasional travel.