Experience Assistant Site Manager — Live Events (London)

FeverUp; Greater London; On-site; GBP 25,000 - 30,000; Part time

Job summary

A fun entertainment company in Greater London is searching for an Experience Assistant Site Manager to assist in daily operations and enhance customer experience at their immersive events. This role emphasizes leadership, customer service, and community engagement, ensuring all activities align with operational standards. Ideal candidates will have significant experience in hospitality or event management, strong organizational skills, and an enthusiasm for creating memorable experiences for guests. The position requires flexibility in scheduling, including evenings and weekends.

Qualifications

• 3 years of experience in operations, hospitality, or live entertainment.
• Understanding of budgeting and controlling expenses.
• Leadership and effective communication skills.
• Excellent planning skills and multitasking abilities.

Responsibilities

• Support daily operational management and assist Manager.
• Provide high-quality customer service and assist with recruitment.
• Run sessions on-site to exemplify staff guidance.
• Maintain relationships with guests, suppliers, and partners.

Skills

Operations experience

Hospitality experience

Event planning

Customer service

Organizational skills

Google Suite proficiency

Leadership experience

Tools

HubSpot

Job description

A fun entertainment company in Greater London is searching for an Experience Assistant Site Manager to assist in daily operations and enhance customer experience at their immersive events. This role emphasizes leadership, customer service, and community engagement, ensuring all activities align with operational standards. Ideal candidates will have significant experience in hospitality or event management, strong organizational skills, and an enthusiasm for creating memorable experiences for guests. The position requires flexibility in scheduling, including evenings and weekends.