Executive Showroom Assistant

Arlettie; City Of London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A luxury fashion event organizer in London seeks a team member for their Showroom. The role involves event setup, offering excellent customer service, and maintaining high standards on the shop floor. Applicants should have retail or hospitality experience and be able to work well under pressure.

Qualifications

• At least one year of experience in fast-paced retail or hospitality environment.
• Ability to work in a high-pressure and fast-paced environment.

Responsibilities

• Accept and process weekly stock delivery.
• Welcome and serve the customers in-store.
• Maintain and develop client relations.
• Contribute to maintaining a high standard on the shop floor.

Skills

Organizational skills

Communication skills

Customer service skills

Attention to detail

Job description

COMPANY

Arlettie is the leader in organising private and sample event sales for luxury and fashion brands in London and Paris. Our most loyal partners include brands such as Alaia, Balmain, Chloe, Dunhill, Fendi, Givenchy, Jimmy Choo, Lanvin, Marc Jacobs, Montblanc, Paul Smith, Stella McCartney and many more.

ROLE AND RESPONSIBILITIES

As a member of the Arlettie Showroom team, you will work both the event set up on certain sales, and the first days of each sale.

Event set-up responsibilities

• Accepting and processing weekly stock delivery
• Preparing the zoning, merchandising and product categorization
• Preparing product pricing and tagging

Event sales responsibilities

• Welcome and serve the customers always proving an excellent in-store experience
• Maintain and develop client relations through an individual approach
• Be proactively engaged in cross selling and maximise sales opportunity to achieve sale targets and KPIs
• Ensure to be up to date with brand and product knowledge
• Deal effectively with customer complaints by liaising with the line manager when necessary
• Ensure to maintain the shop floor and visual display high standard
• Contribute to ensure a high level of security and attentive to prevent product thefts

QUALIFICATIONS, SKILLS AND EXPERIENCE

• At least one year of experience in fast-paced retail or hospitality environment.
• Excellent organizational, communication and customer service skills.
• Ability to work in a high-pressure and fast-paced environment.
• Strong attention to detail skills