Executive IT Desk Analyst — Global Support & Travel

Genus Plc; Basingstoke; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A global agricultural biotechnology company seeks a Senior IT Support Specialist based in Basingstoke to provide dedicated support to C-suite executives. This role involves handling technical inquiries, managing incidents, and supporting IT projects while ensuring a high level of service. The ideal candidate will have strong technical expertise, exceptional problem-solving skills, and the ability to communicate effectively with stakeholders. Competitive benefits include a car allowance, performance bonus, and comprehensive development programs.

Benefits

Car Allowance

Performance related bonus

25 days holidays + Bank Holidays

NFU Pension

Health Cash back scheme

Employee Assistance Program

Employee share plan

Enhanced maternity leave

Qualifications

• Experience providing technical support to senior executives.
• Strong understanding of networking and cloud services.
• Ability to communicate effectively with high-level stakeholders.

Responsibilities

• Provide IT support to C-suite executives and senior leadership.
• Deliver second-line technical support for global users.
• Maintain documentation within ITSM tools.

Skills

Technical expertise

Communication

Problem-solving

Tools

Active Directory

Microsoft 365

Azure

PowerShell

Job description

A global agricultural biotechnology company seeks a Senior IT Support Specialist based in Basingstoke to provide dedicated support to C-suite executives. This role involves handling technical inquiries, managing incidents, and supporting IT projects while ensuring a high level of service. The ideal candidate will have strong technical expertise, exceptional problem-solving skills, and the ability to communicate effectively with stakeholders. Competitive benefits include a car allowance, performance bonus, and comprehensive development programs.