Executive Housekeeper

Bulgari Hotel London; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury hotel in London is looking for an Executive Housekeeper to lead their housekeeping team. The ideal candidate will have a passion for excellence and sustainability, proven experience in ultra-luxury environments, strong leadership skills, and attention to detail. Responsibilities include maintaining impeccable presentation and driving sustainability initiatives. Join a team that blends Italian heritage with modern luxury in one of London's most distinctive hotel experiences.

Qualifications

• Proven experience in an ultra-luxury or five-star environment.
• Strong leadership and interpersonal skills.
• Excellent written and spoken English.

Responsibilities

• Lead and develop the housekeeping team to deliver impeccable presentation.
• Uphold the brand’s aesthetic through attention to detail.
• Oversee inventories, budgets, and strategic scheduling.
• Drive sustainability initiatives within the department.
• Enhance guest satisfaction and operational performance.

Skills

Leadership

Attention to detail

Sustainability initiatives

Guest satisfaction focus

Job description

At Bvlgari Hotel London, timeless Italian elegance meets contemporary hospitality. We are seeking an Executive Housekeeper to lead our exceptional housekeeping team with precision, passion, and an uncompromising eye for detail.

As the guardian of our guests first impressions, you will ensure that every suite, public area, and back‑of‑house space reflects the artistry and sophistication synonymous with the Bvlgari name. You will inspire and mentor your team to deliver flawless service standards, creating an atmosphere of warmth, discretion, and refined comfort.

Key Responsibilities

• Lead and develop the housekeeping team to deliver immaculate presentation across all guest rooms and public spaces.
• Uphold the Bvlgari brand’s aesthetic and operational excellence through meticulous attention to detail and adherence to LQA standards.
• Oversee inventories, budgets, and scheduling with strategic efficiency and discretion.
• Champion sustainability initiatives within the housekeeping department — driving environmentally responsible practices, product selection, and waste reduction in line with Bvlgari Hotels’ sustainability commitments.
• Collaborate closely with senior management to continuously enhance guest satisfaction, staff engagement, and operational performance.
• Foster a culture of empowerment, pride, and craftsmanship, ensuring every team member embodies the spirit of modern luxury.

About You

You are a sophisticated hospitality professional with a genuine passion for excellence and sustainability. Your leadership style combines grace, precision, and care. With proven experience in an ultra‑luxury or five‑star environment, you bring a deep understanding of both the guest journey and the operational intricacies required to maintain it at world‑class standards.

Join a team that redefines modern luxury, where Italian heritage and British elegance converge to create one of London’s most distinctive hotel experiences.

We encourage a diverse workforce however you will be required to have very good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.