Executive Director, Professional Services – Northern Region

Menlo Ventures; Greater London; On-site; GBP 100,000 - 130,000; Full time

Job summary

A leading software firm in Greater London seeks a Director of Professional Services for the Northern Region (UK & Ireland). You will manage a team of Engagement Managers, ensuring exceptional customer experience with the Databricks Lakehouse Platform. Ideal candidates will have a proven track record in Professional Services leadership, excellent customer-facing skills, and the ability to develop growth strategies. This position involves collaboration with sales teams and driving engagement to enhance customer value.

Qualifications

• Proven track record managing a senior and high-impact Professional Services team.
• Experience developing growth strategies for business and people.
• Excellent customer-facing skills with Senior Executives.

Responsibilities

• Collaborate with Sales Leaders to develop regional PS strategies.
• Own and drive hiring and building the Engagement Manager team.
• Deliver accurate forecasts against bookings, revenue, and margin targets.

Skills

Professional Services leadership

Customer-facing roles

Coaching others

Service delivery

Program management

Collaborative cross-functional work

Data and AI domain knowledge

Job description

A leading software firm in Greater London seeks a Director of Professional Services for the Northern Region (UK & Ireland). You will manage a team of Engagement Managers, ensuring exceptional customer experience with the Databricks Lakehouse Platform. Ideal candidates will have a proven track record in Professional Services leadership, excellent customer-facing skills, and the ability to develop growth strategies. This position involves collaboration with sales teams and driving engagement to enhance customer value.