Executive Assistant to the Director of Operations - London

The Royal Household; Wymondham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prestigious institution in the UK is seeking an Executive Assistant to the Director of Operations. You will provide high-level support, managing complex diaries, coordinate meetings, and enhance office systems for efficiency. The ideal candidate has experience supporting senior leaders in demanding environments, with excellent organizational and communication skills. This role offers a unique opportunity to make a significant impact through meaningful contributions to operations.

Qualifications

• Experience supporting senior leaders in complex environments.
• Proven track record in managing diaries and inboxes.
• Exceptional organizational skills to prioritize tasks under pressure.

Responsibilities

• Provide executive support including complex diary management.
• Arrange travel and meetings, handling communications efficiently.
• Draft high-quality documents and lead projects as directed.

Skills

Diary management

Communication skills

Organizational skills

Attention to detail

Proactive problem-solving

Tools

MS Office

Job description

Executive Assistant to the Director of Operations - London, SW1A 1AA

Its providing support at the very heart of a world-renowned institution. And it's joining a team whose work delivers impact with purpose. This is what makes working at the Royal Household truly exceptional. The Private Secretary's Office sits at the heart of the Royal Household, advising His Majesty The King on constitutional, governmental, and political matters across the UK, Realms, and Commonwealth. It is here that Their Majesties' official programmes are devised, coordinated, and delivered with precision. Supporting this work, the Operations Directorate provides the framework that enables the team to excel. From planning and coordination to the management of public correspondence, anniversary messages, and records - every detail is handled with care and excellence.

In this role, you will provide effective and proactive Executive Assistant support to the Director of Operations and Comptroller, alongside high-level administrative assistance to the wider team. Your contribution will ensure seamless daily operations, effective planning, and smooth stakeholder coordination.

This is a rare opportunity to advance your career in a role defined by pace, impact, and meaningful contribution.

Key Responsibilities:

• Provide executive support including complex diary management, coordinating high-level meetings, arranging travel and handling expenses. Act as a trusted liaison and representative of the Director, managing communications, inboxes and enquiries with discretion and efficiency. Draft, proof‑read, and prepare documents, briefings, reports, and correspondence for both internal and external stakeholders. Lead projects and workstreams as directed, contributing to the directorate's effectiveness. Support the smooth flow of information across the Operations team, and where applicable wider Household, ensuring timely distribution of agendas, minutes, and reports, and tracking actions from strategic meetings and boards.
• Maintain and improve office systems, processes, and file management, proactively identifying opportunities to enhance efficiency and workflow. Provide administrative support to the Operations team, including visitor clearances, meetings and team‑wide activities. Work closely with the Operations Manager to maintain the PSO Forward Look and Operations calendar, supporting forecasting and planning. No two days will be alike. This fast‑moving remit offers rewarding challenges, demanding initiative, adaptability, and collaboration – ensuring your contribution makes a tangible impact.

About you:

• With relevant Executive Assistant experience, you are accustomed to supporting senior leaders in complex environments where confidentiality and discretion are paramount. Experienced in complex diary and inbox management, you take a proactive approach, anticipating needs and using sound judgement to resolve issues.
• Exceptionally organised, you can manage a varied workload and prioritise tasks to meet deadlines, all whilst maintaining accuracy under pressure.
• With first‑class attention to detail and confident drafting skills, you can produce a range of high‑quality documents, from agendas and reports to correspondence, briefing notes and presentations.
• With excellent communication skills, you can liaise confidently and diplomatically with a diverse range of stakeholders, both internal and external.
• Collaborative by nature, you thrive in a team but can work equally well with minimal direction.
• Digitally fluent, with a strong MS Office skillset and adept at using systems and tools to enhance efficiency.