Executive Assistant & Strategic Operations Coordinator

Elsevier; United Kingdom; On-site; GBP 65,000 - 110,000; Full time

Job summary

Elsevier is seeking an Executive Assistant & Strategic Operations Coordinator to support the Managing Director and drive operational excellence across Japan and Korea healthcare markets. The role blends executive support, business analysis, and program leadership to inform strategic decisions and agile execution.

You will design dashboards, perform market analyses, coordinate cross-functional projects, and prepare briefing materials for leadership.

Qualifications

• 5+ years of executive support, business operations, or business analysis experience in a multinational setting.
• Business-level English and Japanese (written and spoken).
• Strong analytical skills with hands-on Excel and PowerPoint experience; BI tools a plus.
• Excellent stakeholder management across cultures, functions, and seniority levels.
• Bachelor's degree preferred but not required.

Responsibilities

• Design and maintain KPI dashboards and reporting for management decision-making and leadership meetings.
• Conduct market and competitive analysis to surface opportunities and risks in Japan/Korea healthcare.
• Monitor regulatory and policy developments, translating them into actionable leadership insight.
• Prepare data-driven briefing materials for senior leadership and cross-regional discussions.
• Identify inefficiencies in cross-functional workflows and lead targeted process redesigns.
• Support execution of strategic initiatives with Sales, Marketing, Finance and other functions.
• Track progress on key projects and ensure accountability and timely delivery.
• Support change management and organization-wide communications.

Skills

Excel

PowerPoint

BI tools

Stakeholder management

Analytical thinking

Education

Bachelor's degree preferred

Tools

Power BI

Job description

Executive Assistant & Strategic Operations Coordinator

Are you passionate about driving strategic business initiatives while supporting senior leadership in a fast-paced, international environment?

Are you excited to work for a global company making a meaningful impact in healthcare?

About the Team

Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge.

About the Role

The Executive Assistant & Strategic Operations Coordinator is a unique hybrid role combining executive support, business analysis, and strategic operations leadership. Working closely with the Managing Director, this position plays a critical role in supporting business decision-making, driving operational excellence, and coordinating strategic initiatives across the Japan and Korea healthcare markets.

The successful candidate will provide analytical insight, identify process improvement opportunities, support strategic project execution, and ensure seamless executive operations. This role requires strong business acumen, exceptional organizational skills, and the ability to work effectively across multiple functions and seniority levels.

Responsibilities

Business Analysis & Strategic Insight (40%)

• Design and maintain KPI dashboards and reporting to support management decision-making and leadership meetings.
• Conduct market and competitive analysis to surface opportunities and risks across the Japan/Korea healthcare market.
• Monitor regulatory, government, and policy developments relevant to the healthcare markets, translating them into actionable insight for leadership.
• Prepare data-driven briefing materials for senior leadership, board updates, and cross-regional discussions.

Process Improvement & Project Leadership (40%)

• Identify inefficiencies in cross-functional workflows and lead redesign of targeted processes.
• Support execution of strategic initiatives set by leadership, partnering with Sales, Marketing, Finance, and other functions to drive progress.
• Track progress on key projects, ensuring accountability, alignment, and timely delivery.
• Support change management and communication for organization-wide initiatives.

Executive Support (20%)

• Manage the Managing Director's calendar, meeting logistics, and travel arrangements.
• Prepare, review, and refine presentations, correspondence, and internal and external communications.
• Coordinate with regional and global stakeholders on scheduling, follow-ups, and visiting executives.
• Handle expense processing, approvals, and administrative documentation.

Requirements

• 5+ years of experience in executive support, business operations, or business analysis, ideally within a multinational organization.
• Business-level English and Japanese (written and spoken).
• Strong analytical skills with hands-on experience in Excel and PowerPoint; experience with BI tools is a plus.
• Excellent stakeholder management skills with the ability to work effectively across cultures, functions, and seniority levels.
• High degree of sound judgment and comfort operating in ambiguous environments.
• Demonstrated ability to manage competing priorities and drive multiple projects to completion.
• Bachelor's degree preferred but not required.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours, allowing you to work when you are most productive while balancing personal and professional commitments.

Working for You

We know that your wellbeing and happiness are key to a long and successful career.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.