Executive Assistant (Mat cover 9-month FTC)

OakNorth; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A scaling fintech and regulated bank is seeking an experienced Executive Assistant to provide exceptional administrative support to their leadership team. The ideal candidate will manage complex schedules, coordinate logistics, and maintain strong communication across multiple time zones. This role requires strong organizational skills and the ability to handle sensitive information with professionalism. The bank offers competitive benefits and a flexible working environment.

Benefits

Equity

25 days holiday

Subsidised Private Medical Insurance

Enhanced maternity and paternity leave

In-house Barista Bar

Salary sacrifice schemes

Qualifications

• Several years’ experience as an Executive Assistant for C-level executives.
• Strong attention to detail.
• Calm, solutions-focused approach under pressure.

Responsibilities

• Act as a trusted partner to the ExCo.
• Manage complex diaries and schedules.
• Coordinate logistics for company-wide events.

Skills

Proficiency in Microsoft Office

Exceptional organisational skills

Verbal communication skills

Written communication skills

Discretion and professionalism

Tools

Concur

Job description

Since our launch in 2015, we’ve lent over £13bn to ambitious entrepreneurs across both the UK and US. That’s led to the creation of over 40,000 new jobs and over 29,000 new homes – and we’re not about to stop there. We’re dedicated to helping trailblazing businesses thrive. We are a scaling fintech and regulated UK bank, with a 10-year track record and a growing international footprint. Having lent over £13bn to date, we are now expanding rapidly across the UK and US. Our lending businesses are the engine of growth, complemented by newer lines in Business Banking and Personal Savings.

We pride ourselves on a dynamic, entrepreneurial culture — hungry, ambitious, and flexible — and we want to build processes that scale.

We’re looking for an experienced Executive Assistant to partner closely with our ExCo members and provide exceptional administrative and operational support. You’ll play a key role in helping our leaders stay focused on what matters most, ensuring the smooth running of their day-to-day priorities in a fast-moving, dynamic environment. You’ll need to be proactive, highly organised, and comfortable working with senior stakeholders across multiple time zones.

What you'll be doing

• Act as a trusted partner to the ExCo, ensuring seamless communication between the leadership team, employees, clients, and external partners
• Manage complex diaries and schedules across multiple time zones, navigating competing priorities with confidence and discretion
• Coordinate company-wide logistics such as All Parties Calls, offsites, and leadership events
• Oversee global travel arrangements, including flights, accommodation, and ground transport
• Handle visa applications and travel documentation for ExCo members (e.g. US ESTA and India business visas)
• Prepare and format documents, reports, and presentations for both internal and external audiences
• Manage expenses and reimbursements using Concur, ensuring accuracy and compliance
• Maintain well‑organised electronic filing systems and support smooth information flow across teams
• Build strong, collaborative relationships across the business and help foster a connected, high‑performing Executive Support team
• Handle sensitive information with the highest level of professionalism and confidentiality

What we're looking for

• Several years’ experience as an Executive Assistant, reporting directly to C‑level (or clearly demonstrated ability to immediately step up into such a role)
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience using Concur or similar tools for expense and travel management.
• Exceptional organisational skills and attention to detail — you’ll be the person who spots what others miss.
• Excellent written and verbal communication skills.
• A calm, solutions‑focused approach, even when things get busy.
• A positive, collaborative mindset — someone who leads by example and contributes to a supportive team culture.
• Discretion, professionalism, and integrity in everything you do.

Benefits & Perks

• Equity. We want people to have a stake in the business so that all our interests are aligned.
• 25 days holiday
• Personalized benefits – opt‑in to what matters to you
• Subsidised Private Medical Insurance with Bupa
• Enhanced maternity and paternity leave
• Wellbeing and social events
• In‑house Barista Bar in London office
• Support causes that matter to you – Volunteering time off
• Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)

About Us

We’re OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace.

Banking should be barrier‑free. It’s a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data‑driven tools.

But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed.