Executive Assistant - EMEA VP CRM Solution Consulting

ServiceNow; Staines-upon-Thames; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global technology company is seeking an Executive Assistant to support the EMEA VP of CRM Solution Consulting. The role involves managing complex calendars, drafting communications, and assisting in travel arrangements. Ideal candidates will have extensive experience supporting executive leadership, exceptional organizational skills, and a proficiency in AI integration into work processes. This is a full-time position based in Staines-upon-Thames, UK, with no remote work options.

Qualifications

• Experience in integrating AI into organizational workflows.
• Extensive experience supporting Executive (VP) level leadership.
• Ability to manage multiple high priority projects simultaneously.

Responsibilities

• Schedule appointments and manage complex calendars.
• Draft correspondence including emails and reports.
• Assist in travel arrangements and expense reconciliation.

Skills

AI integration

Executive support

Communication skills

Organizational skills

Proficiency in Microsoft Office

Confidentiality handling

Tools

Zoom

Box

Concur

Google Docs

Job description

ServiceNow is currently looking for an executive assistant to support our EMEA VP CRM Solution Consulting and provide support to selected members of the EMEA SC LT.

What you get to do in this role:

• Schedule appointments, plan meetings and maintain complex and changing calendars while working through scheduling roadblocks.
• Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format, consistency, signatures and conformance with executive procedures.
• Assist leadership and organizations by optimizing usage of decisions regarding short-term priorities and work activities.
• Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa / passport while maintaining Leadership expenses / credit card reconciliation.
• Identify issues within the organization and initiate or facilitate solutions.Assist new hires with processes including expense reporting and travel systems and other internal processes and tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed.

Qualifications:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making or problem solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights or exploring AI's potential impact on the function or industry.
• Extensive experience supporting Executive (VP) level leadership.
• Highly organized with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels.
• Desire to grow and take on your own projects.
• Professional demeanor and soft skills.
• Positive and personable can-do attitude.
• Highly Proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs.
• Experience handling confidential materials.

Additional Information:

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by addition. All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Remote Work : No

Employment Type : Full-time

Key Skills

Sales Experience, ADAS, Customer Service, AI, Computer Skills, Retail Sales, Product Demos, Automotive Diagnostics, Automotive Repair, Business requirements, Cash Handling, Enterprise Sales

Department / Functional Area : Sales

Experience : years

Vacancy : 1