Executive Assistant

Mastercard; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global payments technology company is seeking an experienced Executive Assistant to support its SVP and CFO. The ideal candidate will have a minimum of 5 years in executive support, exceptional attention to detail, and strong communication skills. Responsibilities include managing complex scheduling, travel arrangements, and correspondence. This role is pivotal in ensuring smooth operations and supporting leadership in achieving strategic objectives. Join a collaborative team where your organizational expertise can shine.

Qualifications

• Minimum of 5 years of experience in executive administrative support.
• Exceptional attention to detail, with the ability to proactively identify and resolve issues.
• High proficiency with office software and tools.

Responsibilities

• Oversee administrative activities, including scheduling meetings and video calls.
• Manage travel arrangements and handle purchasing activities.
• Prepare reports and professional correspondence for the team.

Skills

Organizational skills

Communication skills

Attention to detail

Decision-making

Interpersonal skills

Tools

Office software

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant Overview

This role will support the SVP, Value Enablement & Economics (based in London) & CFO, Security Solutions (based in NY). We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support. This role requires exceptional attention to detail, the ability to manage multiple priorities, and strong communication skills. You will play a key part in ensuring the smooth running of day-to-day operations and supporting leadership in achieving strategic goals.

Role

• Oversee all administrative and operational activities, including scheduling complex in‑person and virtual meetings and conference calls across multiple time zones.
• Manage travel arrangements through BCD in line with corporate policy, including booking flights, hotels, transportation, and arranging visas or passports where necessary.
• Handle purchasing and procurement activities: processing purchase orders and payment requests, managing SOWs, and coordinating contract processes with business owners and the Legal team.
• Prepare and develop professional correspondence, reports, presentations, and other communication materials for the team.
• Coordinate logistics for complex internal and external meetings, events, and ad hoc projects, ensuring seamless execution.
• Exercise discretion and sound judgment when handling confidential and sensitive information related to Mastercard and its operations.
• Collaborate closely with other Executive Assistants across Mastercard to ensure alignment, continuity, and operational coverage, acting as a key liaison internally and externally.
• Organize and oversee special projects, ensuring timely completion and meticulous attention to detail.
• Provide executive assistant coverage for other leaders during periods of absence or leave.

All About You

• Minimum of 5 years of experience in executive administrative support, ideally in a fast‑paced, global organization.
• Exceptional attention to detail, with the ability to proactively identify and resolve issues.
• Strong organizational and decision‑making skills, with the ability to work independently and manage competing priorities effectively.
• Excellent communication and interpersonal skills, with the confidence to engage and build relationships at all organizational levels.
• Proven ability to handle sensitive and confidential information with professionalism and discretion.
• High proficiency with office software and tools to enhance efficiency and streamline workflows.
• A motivated, detail‑oriented professional who is committed to Mastercard’s mission and dedicated to supporting team objectives.
• A collaborative team player who thrives in dynamic environments and can manage multiple tasks simultaneously without compromising quality.
• A critical thinker who continuously seeks opportunities to improve processes, enhance organization, and increase operational efficiency.
• A critical thinker willing to explore and develop process improvements to streamline team operations, organization, and increase bandwidth and efficiency.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.