Executive Assistant

Likewize Services UK Limited; Crewe; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

On-site gym

Vibrant office space

Spacious meeting rooms

Wellness rooms

Job summary

Likewize is seeking an experienced Executive Assistant to provide high-level support to the EMEA leadership team. You will coordinate complex diaries, board governance, and sensitive information, acting as a central point of contact for executives and visitors.

You’ll manage wide-ranging meetings and travel, prepare board papers and minutes, and ensure accurate records. This role thrives in a fast-paced, collaborative environment and offers the chance to make a real impact across the business.

Qualifications

• Significant experience providing executive support to senior leaders.
• Strong understanding of governance processes, including board administration and minute-taking.
• Exceptional organisational skills with strong attention to detail.
• Proven ability to manage multiple priorities and adapt quickly to changing needs.
• Highly proficient in producing concise, accurate written communications (minutes, reports).
• Excellent stakeholder management with senior leaders, clients and colleagues.
• Demonstrates sound judgement and discretion with confidential information.
• Experience across multiple functions, locations and time zones.

Responsibilities

• Coordinate EMEA Board, Executive and Leadership Team meetings, ensuring governance and regulatory adherence.
• Track leadership actions and deadlines, following up with stakeholders for accountability.
• Prepare, distribute and maintain board papers, agendas, minutes and action logs.
• Manage governance documentation to support audit, compliance and regulatory obligations.
• Provide high-level executive support to senior leaders to enable focus on strategic priorities.
• Manage complex diaries and schedules, prioritising competing demands.
• Coordinate domestic and international travel, visas, itineraries and logistics for senior executives.
• Organise meetings, events and leadership forums with venue bookings and catering.
• Prepare executive briefings, presentations, reports and meeting packs.
• Handle highly sensitive information with discretion and robust data management.

Skills

Executive support

Diary management

Board administration

Stakeholder management

Discretion

Microsoft Office

Tools

Microsoft Office

Job description

What This Role Is All About

Executive Assistant provides high-level executive, governance, and organisational support to the EMEA leadership team. Acting as a central coordination point for senior leaders, the role oversees complex diaries and meetings, supports board and governance activity, and ensures key decisions, actions, and records are accurately documented and maintained. As the first point of contact for executives and visitors, you’ll coordinate a wide range of meetings and events while handling sensitive information with professionalism, discretion, and sound judgement. If you’re highly organised, proactive, and thrive in a fast‑paced environment, this could be the perfect opportunity for you. You’ll be a confident communicator with excellent attention to detail, the ability to manage competing priorities, and a passion for providing exceptional support to senior leaders. If you enjoy creating structure, building strong stakeholder relationships, and making a real impact behind the scenes, we think you’ll be a great fit for our Executive Assistant role.

Your Key Areas of Focus

• Coordinate EMEA Board, Executive and Leadership Team meetings, ensuring effective governance, administration and adherence to regulatory requirements.
• Track leadership actions, commitments and deadlines, proactively following up with stakeholders to ensure completion and accountability.
• Prepare, distribute and maintain board papers, agendas, minutes, action logs and formal records, ensuring accurate documentation of decisions and approvals.
• Manage governance documentation, records and processes to support audit, compliance and regulatory obligations.
• Provide high‑level executive support to senior leaders, enabling focus on strategic priorities through effective planning, organisation and coordination.
• Manage complex diaries and schedules, prioritising competing demands and aligning executive time with business priorities.
• Coordinate domestic and international travel, accommodation, visas, itineraries and logistics for senior executives and leadership teams.
• Organise meetings, events and leadership forums, including venue bookings, catering, teleconferencing facilities and stakeholder communications.
• Prepare executive briefings, presentations, reports and meeting packs, ensuring leaders are fully prepared for key discussions and decision‑making.
• Handle highly sensitive and confidential information with discretion, maintaining robust filing, data management and information security practices while building strong relationships across EMEA and global stakeholders.

What We’re Looking For

• Significant experience providing executive support to senior leaders, board members and leadership teams within complex, fast‑paced organisations.
• Strong understanding of corporate governance processes, including board administration, minute‑taking, decision recording and action tracking.
• Exceptional organisational skills with strong attention to detail and the ability to maintain accurate records and documentation.
• Proven ability to manage multiple priorities independently, anticipate requirements and adapt quickly to changing business needs.
• Highly skilled in producing concise, accurate and professional written communications, including meeting minutes, reports and executive documentation.
• Excellent stakeholder management skills, with the confidence and credibility to engage effectively with senior leaders, clients, suppliers and colleagues.
• Demonstrates sound judgement, discretion and professionalism when handling confidential, sensitive or commercially important information.
• Experienced in working across multiple functions, locations and time zones, building strong relationships and ensuring effective coordination.
• Proactive and results‑focused, with the confidence to follow up senior stakeholders, monitor actions and drive commitments through to completion.
• Advanced Microsoft Office skills combined with strong administrative capability, including diary management, expenses processing, annual leave administration, computing requests and delivering exceptional customer service.

Get To Know Us

The world runs on connected devices. At Likewize, we make the experience around them work better. We partner with many of the world’s biggest brands to design and deliver seamless device journeys across protection, repair, upgrade, and renewal. We help our partners unlock growth by putting customer experience at the center of the entire device lifecycle. When tech goes wrong, we make it right. When customers are ready for something new, we make the transition simple. We operate on a global scale but never lose sight of the individual customer. Innovation is part of our DNA. We move fast, challenge the obvious, and look for better answers. We are driven by Success, Passion, Professionalism, Accountability and Teamwork – and we look for people who share the same values. At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here. To learn more about who we are, visit our website at www.likewize.com.

Where We Work

Our UK Head office is located less than two miles from the centre of Crewe, making it an easy and convenient commute. Crewe train station is just a 20‑minute walk away, and for those who prefer to drive, there’s a large free on‑site car park available.

Once you’re here, you’ll also find plenty of added perks.

• Paying for a gym membership? You can cancel it when you join us, as our Crewe office has a free on‑site gym, open seven days a week.
• The office itself is a fun and vibrant space, designed to encourage creativity and fresh ideas.
• It features spacious meeting rooms, fully equipped desks, and dedicated wellness rooms.
• All of this makes our Crewe office a comfortable, accessible, and inspiring place to work.

Ensure Fairness & Embrace Differences

Together we are committed to creating a work environment where differences are celebrated and are essential to our success. We are a Disability Confident employer and are committed to creating an inclusive and supportive environment for all. We actively encourage applications from individuals with disabilities and will make reasonable adjustments throughout the recruitment process and in the workplace to ensure accessibility and equal opportunity. If you require any accommodation during the application or interview process, please let us know — we’re here to help.

Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade‑ins, recycling and premium tech support.