Executive Assistant

Triodos Bank UK; Bristol; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A sustainable banking organization based in Bristol is seeking an Executive Assistant to support the Senior Management Team. This full-time role provides the opportunity for flexible hybrid working and involves managing calendars, travel bookings, and providing administration support. Applicants should have prior experience supporting multiple senior managers and possess strong interpersonal skills. A competitive salary of £32,000 to £38,000 is offered, along with an extensive benefits package.

Benefits

Non-contributory pension scheme

Life Assurance

Private Medical Insurance

27 days annual leave

Wellbeing allowance

Free yoga classes

Qualifications

• Previous experience in a secretarial or personal assistant role for multiple senior managers.
• Strong interpersonal skills to influence and communicate effectively.
• Ability to manage conflicting stakeholder priorities.
• Maintain a high level of confidentiality when dealing with sensitive information.

Responsibilities

• Manage SMT calendars, including booking internal and external meetings.
• Provide admin support for the CEO's EA and Corporate Secretary team.
• Ensure compliance with regulatory obligations and internal governance.
• Coordinate bi-annual team away days for each SMT department.

Skills

Interpersonal skills

Attention to detail

Flexibility under pressure

Confidentiality

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

We are delighted to be recruiting for an Executive Assistant to join us at our Bristol HQ. This is a permanent full‑time role and offers the benefits of flexible hybrid working. Typically, this would require minimum 2 days in our Bristol office per week with a choice of working from home on the other days (following an initial induction period). Some flexibility will be needed when required to meet business needs, for example supporting foundation events or board meetings. In this varied, engaging, and key role, you will provide support to four of the Triodos Bank UK (TBUK) Senior Management Team (SMT) to allow them to carry out their own activities effectively and efficiently by assisting in administration, scheduling/planning internal meetings, external diary management, travel bookings and expense management. In addition, this role will support the Foundation event space located on the lower ground floor of the Bristol Office. This role reports to the Business Manager to CEO.

Responsibilities

• To establish and maintain strong relationships with the SMT to ensure positive interactions, manage all of their expectations of work, and prioritise tasks effectively.
• Provide management of SMT calendars including booking internal & external meetings, protecting their time for private work, proactively managing clashes, and reprioritising during busy periods. Acting as first point of contact for internal and external calendar requests.
• Provide light inbox management if required (i.e. flagging & deleting emails).
• Manage travel bookings for the SMT and work with other management assistants to organise visits from colleagues at head office and other branches, and international platform event logistics.
• Process expenses and credit‑card statements for the SMT.
• Co‑ordinate bi‑annual team away days for each of your SMTs' departments.
• Provide admin support for the CEO’s EA and Corporate Secretary team when needed.
• Support the management of Foundation Events, including monitoring the inbox, liaising with external stakeholders, and greeting organisers on the day, in collaboration with other Executive Assistants.
• Comply with all regulatory obligations and internal governance to help ensure ethical behaviour, deliver good customer outcomes, and avoid foreseeable harm, in line with Triodos’ practice of putting customers at the heart of what we do.

Qualifications

• Previous experience of working in a secretarial or personal assistant role for multiple senior managers.
• Strong interpersonal skills and the ability to influence and communicate with people at all levels.
• Ability to manage conflicting stakeholder priorities and a diverse range of tasks while paying close attention to detail.
• Ability to react flexibly to changes and to deal positively with pressure.
• Maintain a high level of confidentiality when dealing with sensitive information.
• Solid computer skills in Microsoft Word, Excel and PowerPoint.

About Triodos Bank

Triodos Bank is an award‑winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We offer a wide range of banking services for people who want to use their money consciously – from current accounts through to investments and savings. We only finance companies, organisations and projects that benefit people and the environment.

Mission

• To help create a society that promotes people’s quality of life and that has human dignity at its core.
• To enable individuals, institutions and businesses to use money more consciously in ways that benefit people and the environment, and promote sustainable development.
• To offer our customers sustainable financial products and high‑quality service.

We’re a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities, and better for the environment.

Salary and Benefits

In return for your hard work and expertise, you will receive a competitive full‑time equivalent salary of between £32,000 and £38,000, depending on experience, plus access to our extensive benefits package, most of which is non‑contributory.

• Non‑contributory pension scheme from your first day (8% in year 1, 10% from year 2 onwards).
• Life Assurance (worth 4 times basic pay).
• Income Protection – 75% of basic pay after 13 weeks sick and following six months’ service.
• Private Medical Insurance with optional enhanced or HCP family coverage.
• A Health Cash Plan.
• Vitality Leave – after each 5 years of service, you can take a sabbatical of up to 3 months; thereafter every 7 years.
• 27 days (Full Time Equivalent) annual leave plus bank holidays per annum, increasing to 30 days after 2 years’ service.
• A buy‑and‑sell holiday scheme of up to 5 days (Full Time Equivalent), up to a maximum of 35 days total annual leave.
• 5 days fully paid carers leave.
• A wellbeing allowance of £200 a year.
• 1 Wellbeing Day.
• Free yoga classes.
• Co‑worker retail discounts.
• Cycle to work scheme.
• Refer a Friend scheme.
• Colleague recognition voucher scheme.