Exclusion Support Assistant

CEMP; Norwich; Hybrid; GBP 25,000 - 26,000; Part time

Job summary

A local authority organization in Norwich is seeking a part-time Exclusion Support Assistant to assist the Exclusion Officer. The role requires strong organizational and communication skills to manage records and provide guidance regarding school exclusion processes. Candidates must be proficient in Microsoft Office. This position offers flexible working options and a range of benefits, including a competitive salary and generous holiday entitlement.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Access to employee discounts programme

Local Government Pension Scheme

Qualifications

• Ability to work under minimum supervision.
• Confident telephone manner.
• Accuracy with attention to detail.

Responsibilities

• Manage record keeping for all Norfolk exclusions.
• Support the team to ensure attendance at exclusion meetings.
• Maintain up to date and accurate information on exclusions.

Skills

Organisational skills

Communication skills

Computer literacy

Education

Good standard of education

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Exclusion Support Assistant | 9266 | Permanent Contract | Part-Time 14.8 hours per week | £25,583 to £25,989 pro rata per annum | Grade D | County Hall / Hybrid

The Fair Access and Exclusions Team is looking for a part time Exclusion Support Assistant to support the work of the Exclusion Officer. The post will be for two days a week and will be a job share.

One of the main duties of the Fair Access and Exclusion Team is to fulfil the local authority's statutory duties in respect of exclusion from school including representing the local authority at government disciplinary meetings and independent review panels to ensure that our statutory duties are being discharged, providing advice to head teachers and other school staff on the legislation and procedures on exclusions, as well as offering independent advice to parents on their rights and procedures in relation to exclusions.

The Main Duties Of The Post Include

• Manage record keeping for all Norfolk exclusions
• Support the rest of the team to ensure attendance at exclusion meetings and provide the necessary paperwork to support that process
• Maintain up to date and accurate information on all aspects of exclusions
• Support the provision of information to Financial Services, schools and other colleagues
• Providing advice and guidance to schools and parents on the statutory processes and requirements

The post holder must have a good standard of education with the ability to work under minimum supervision. You must have a confident telephone manner and possess strong organisational and communication skills. Excellent computer literacy and keyboard skills. Be a competent user of Microsoft Outlook, Excel and Word. Accuracy with attention to detail is essential.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

For an informal discussion regarding this vacancy and job share arrangements please contact Louise Hodgson via email in the first instance: .

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependant on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 09 December 2025 at 23:55

All other applicants closing date: 17 December 2025 at 23:55