Exchanges Legal Assistant

Juno; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A modern law firm is looking for an Exchanges Assistant to ensure smooth exchanges for clients. The role involves answering calls, updating clients, and managing documents in a remote work environment. Ideal for those eager to start a career in the legal sector, this position values clear communication and organizational skills. Join a firm transforming the conveyancing process!

Benefits

28 days holiday plus Bank Holidays

Comprehensive health care package

Company pension scheme

Enhanced maternity and paternity leave

Company shares through employee growth share plan

Qualifications

• Excellent phone communication skills.
• Ability to work in a fast-paced environment.
• Interest in technology and legal services.

Responsibilities

• Answer inbound calls and respond to client queries.
• Provide updates on exchange progress and completion dates.
• Support the team with administrative tasks like data entry.

Skills

Client communication

Organizational skills

Multi-tasking

Job description

This range is provided by Juno. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Loving life at Juno Property Lawyers - a faster, simpler and more convenient way to buy and sell your house

About Juno

Juno is a law firm for the digital age. We're on a mission to transform the experience of buying and selling a home, making conveyancing simpler, clearer and faster for everyone.

For too long, conveyancing has been confusing, slow and not focused on the client experience. With our proprietary technology and our talented team, we're out to change this.

• Juno is a modern law firm specialising in residential conveyancing and operating throughout England and Wales.
• We complete thousands of sale, purchase and remortgage transactions each year, and are trusted panel members for 80+ mortgage lenders.
• We’re rated 4.9/5 on Trustpilot and frequently praised by estate agents and brokers for our service.
• We’ve built our own software, allowing clients to do all their conveyancing online and complete transactions 50% faster than the average law firm.

About the Role

As an Exchanges Assistant, you’ll play a key role in ensuring a smooth and efficient exchange process for our clients. You’ll be the first point of contact for clients, agents and other solicitors, handling inbound phone calls to make sure queries are directed to the right place quickly.

You’ll also support the team with simple admin tasks and provide clear, friendly communication to clients throughout the exchange process.

This is an ideal role for someone who wants to start their career in the legal sector and learn about property law and conveyancing in a fast-paced, supportive environment.

What You’ll Do

• Answer inbound calls and respond to client queries in a professional, friendly and helpful way.
• Ensure that queries are passed to the right team members quickly.
• Provide updates to clients, agents and other solicitors regarding exchange progress, completion dates and outstanding items.
• Support the team with simple administrative tasks, including uploading documents, data entry and updating client files.
• Chase clients, other law firms and third parties for outstanding information or documentation when required.
• Collaborate with paralegals and lawyers in the Exchanges Team to ensure cases progress smoothly.
• Help maintain an excellent client experience by ensuring communication is clear, timely and jargon-free.

You Should Apply If

• You love speaking with clients on the phone and communicating clearly and simply.
• You’re organised, reliable and enjoy helping people.
• You’re comfortable working in a fast-paced environment and managing multiple tasks.
• You’re interested in how technology can improve legal services.
• You have experience working in a law firm or in a property related field e.g. a sales progresser

What We Offer

• Fully remote working
• 28 days’ holiday per year, plus Bank Holidays
• Full home-working setup
• Free access to Spill – our mental wellbeing support partner
• A comprehensive health care package fully funded by the company
• Company pension scheme
• Enhanced maternity, paternity and adoption leave
• Company shares through our employee growth share plan

Join Us!

We’re looking for people who want to start or grow their career at a law firm that’s doing things differently.

If that’s you, please email [e-mail] with a compelling cover letter and recent CV/résumé.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal, Administrative, and Customer Service

• Industries

  Legal Services

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